01882912 Platform Asset and Incident Strategist II

RTX; Richardson (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

RTX values: Safety, Trust, Respect, …

Job summary

RTX is seeking a Platform Asset and Incident Strategist II to manage COTS software baselines and lifecycle. You will coordinate incident resolution, track assets, and ensure accurate configuration item data across cross-functional teams in a fast-paced, onsite environment in Richardson, TX. The role requires a STEM degree and a TS/SCI with CI Poly clearance Day 1, with U.S.

citizenship. You will collaborate with hardware, software, and systems engineers to align with program requirements and

Qualifications

• Bachelor's degree in STEM required.
• Experience in technical environments interfacing with systems, software, or hardware engineering disciplines.
• Experience analyzing and reporting metrics.
• Active and current TS/SCI with CI Poly; U.S. citizenship is required at hire.

Responsibilities

• Manage RMAs, coordinate incident resolution, and oversee COTS asset and lifecycle activities.
• Ensure CI/asset data accuracy via Mid Servers and evidence-based incident resolution.
• Provide secondary support for obsolescence mitigation and procurement coordination with engineering, supply chain, quality, and field teams.
• Use ServiceNow workflows for incident resolution, asset tracking, and lifecycle management; drive process improvements.
• Conduct periodic audits of COTS software aligned with system deliveries and reconcile records with inventory.
• Collaborate with Hardware, Software, Systems Engineers, and Configuration Management to document and ensure compliant COTS software.

Skills

Systems/Hardware interfacing

Metrics reporting

US citizenship

TS/SCI with CI Poly Day 1

Education

Bachelor's degree in STEM

Tools

ServiceNow

MS Office

Oracle / Relational DBs

Job description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

As a Platform Asset and Incident Strategist II, you will play a key role in managing and maintaining the program’s Commercial Off the Shelf (COTS) software baseline. You will work in a dynamic, fast-paced environment, collaborating with cross-functional teams to ensure compliance, efficiency, and alignment with program requirements. Your contributions will directly impact on the success of the program by ensuring the effective deployment and lifecycle management of COTS software.

Note This position will be filled onsite at the RTX Facility Richardson, TX

What you will Do

• Manage Tier 4 Return Material Authorizations (RMAs), coordinate incident resolution, and oversee COTS asset and lifecycle activities to ensure accurate configuration item (CI)/asset data and compliance with program requirements
• Ensure accurate CI/asset data via Mid Servers, effective incident resolution, timely field support, and proper configuration and compliance management
• Provide Secondary support for COTS obsolescence mitigation, procurement/cart management, software scanning analysis, and process improvements while coordinating with engineering, supply chain, quality, and field teams to meet program requirements
• Utilize ServiceNow workflows for incident resolution, asset tracking, and lifecycle management while implementing process improvements to align with program needs
• Conduct periodic audits of COTS software aligned with system deliveries to validate and reconcile the recorded COTS baseline with the physical inventory
• Collaborate with Hardware and Infrastructure, Software and Systems Engineers, and Configuration Management to ensure all procured COTS software is properly documented and compliant with program needs

Qualifications You Must Have

• Typically requires a bachelor’s degree in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of related experience
• Experience working in a technical environment interfacing with systems, software, or hardware engineering disciplines, with an understanding of Commercial Off the Shelf (COTS) and Free Open-Source Software (FOSS) products
• Experience analyzing and reporting metrics utilizing metrics tools
• Active and Current TS/SCI with CI Poly security clearance is required Day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Experience with databases, including schema definition and data manipulation.
• Experience defining, analyzing, and reporting metrics.
• Experience working independently and prioritizing tasks with full accountability.
• Experience with office automation and engineering tools, including MS Office and relational databases such as Oracle or similar.
• Familiarity with Windows- and Linux-based environments.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation

This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm