Platform Asset and Incident Strategist II (Onsite)

RTX; Richardson (TX); In loco; USD 76.000 - 144.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation Eligibility

Descrizione del lavoro

RTX, the world’s largest aerospace and defense company, seeks a Platform Asset and Incident Strategist II for an onsite role in Richardson, TX. You will manage COTS software baselines and asset lifecycle, coordinating with cross‑functional teams to ensure compliance and efficient incident resolution. Day 1 clearance TS/SCI with CI Poly is required and U.S.

citizenship is mandatory. The role offers relocation eligibility within RTX’s secure mission family, with a culture focused on safety, trust,

Competenze

• Bachelor’s degree in STEM and 2+ years of related experience.
• Experience interfacing with systems, software, or hardware engineering disciplines with COTS/FOSS knowledge.
• Experience analyzing and reporting metrics.

Mansioni

• Manage RMAs, incident resolution, and lifecycle of COTS assets per program requirements.
• Ensure CI/asset data accuracy via Mid Servers and proper configuration management.
• Support obsolescence mitigation, procurement, software scanning, and process improvements.
• Use ServiceNow workflows for incident resolution, asset tracking, and lifecycle management.
• Audit COTS software against system deliveries to align baseline with inventory.
• Collaborate with hardware/software engineers and CM to document procured COTS.

Conoscenze

Security clearance TS/SCI CI Poly

Bachelor's degree in STEM

COTS/FOSS familiarity

Metrics analysis

ServiceNow

Formazione

Bachelor’s degree in STEM

Strumenti

ServiceNow

Oracle

Windows/Linux environments

Descrizione del lavoro

Date Posted:

2026-10-15

Country:

United States of America

Location:

US-TX-RICHARDSON-C17 ~ 1717 Cityline Dr ~ CITYLINE C17

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

TS/SCI with CI Poly

Security Clearance Status:

Active and existing security clearance required on day 1

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

As a Platform Asset and Incident Strategist II, you will play a key role in managing and maintaining the program’s Commercial Off the Shelf (COTS) software baseline. You will work in a dynamic, fast-paced environment, collaborating with cross-functional teams to ensure compliance, efficiency, and alignment with program requirements. Your contributions will directly impact on the success of the program by ensuring the effective deployment and lifecycle management of COTS software.

Note This position will be filled onsite at the RTX Facility Richardson, TX

What you will Do

• Manage Tier 4 Return Material Authorizations (RMAs), coordinate incident resolution, and oversee COTS asset and lifecycle activities to ensure accurate configuration item (CI)/asset data and compliance with program requirements
• Ensure accurate CI/asset data via Mid Servers, effective incident resolution, timely field support, and proper configuration and compliance management
• Provide Secondary support for COTS obsolescence mitigation, procurement/cart management, software scanning analysis, and process improvements while coordinating with engineering, supply chain, quality, and field teams to meet program requirements
• Utilize ServiceNow workflows for incident resolution, asset tracking, and lifecycle management while implementing process improvements to align with program needs
• Conduct periodic audits of COTS software aligned with system deliveries to validate and reconcile the recorded COTS baseline with the physical inventory
• Collaborate with Hardware and Infrastructure, Software and Systems Engineers, and Configuration Management to ensure all procured COTS software is properly documented and compliant with program needs

Qualifications You Must Have

• Typically requires a bachelor’s degree in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of related experience
• Experience working in a technical environment interfacing with systems, software, or hardware engineering disciplines, with an understanding of Commercial Off the Shelf (COTS) and Free Open-Source Software (FOSS) products
• Experience analyzing and reporting metrics utilizing metrics tools
• Active and Current TS/SCI with CI Poly security clearance is required Day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Experience with databases, including schema definition and data manipulation
• Experience defining, analyzing, and reporting metrics
• Experience working independently and prioritizing tasks with full accountability
• Experience with office automation and engineering tools, including MS Office and relational databases such as Oracle or similar
• Familiarity with Windows- and Linux-based environments

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
• Relocation Eligibility

This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

Location: Richardson, TX

• We Are RTX

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 75,800 USD - 144,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.