000220 - Medical Assistants - Front Office Medical Assistant

Panoramic Health; Exton (PA); Presencial; USD 31.000 - 45.000; Tempo integral

Resumo da vaga

Panoramic Health is seeking a Front Office Medical Assistant in Exton, PA to blend administrative and clinical tasks, ensuring a smooth patient experience from arrival through visit completion.

Responsibilities include greeting patients, handling insurance documentation, validating demographics, processing payments, and supporting exam rooms and basic procedures as directed by clinicians. Strong communication and multitasking are essential.

Qualificações

• Must have data entry skills and attention to detail.
• Proficiency with Microsoft Office required.
• Medical terminology knowledge essential.

Responsabilidades

• Greets patients and visitors professionally.
• Obtains and files insurance documents and authorizations.
• Verifies demographics and insurance information, explains privacy policies.
• Collects co-pays and reconciles balances at Check-In.
• Maintains clean and organized reception and clinical areas.
• Schedules appointments per policy and procedures.
• Assists with basic procedures and prepares treatment rooms.
• Answers calls and supports patient flow; performs other duties as needed.

Conhecimentos

Data entry

Microsoft Office

HIPAA compliance

Medical terminology

English grammar

Formação

High School Diploma or Equivalent

Medical Assistant Certification

Ferramentas

athenaClinicals EMR

Calculator

Copy machine

Descrição da vaga

Front Office Medical Assistant encompasses both administrative and clinical aspects of medical assisting. Front Office Medical Assistant provides patient support and communication by facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Front Office Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

Responsibilities include:

• Greets all patients and visitors in a professional and welcoming manner.
• Obtains copies of insurance cards, driver's license, authorizations, referrals, and other required appointment documentation and appropriately saves them in practice EMR.
• Performs demographic and insurance validation, and informs patient of privacy policies and procedures.
• Effectively communicates unexpected schedule delays to patients and assists with patient comfort should delays arise.
• Collects patient co-payments, reconciliation charges and outstanding balances upon Check-In as well as submitting batches on a daily basis.
• Keeps the reception and patient waiting areas clean and organized.
• Schedules patient appointments/follow-up appointments in accordance with established policies and procedures.
• Prepares and administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated and suture removal and dressing changes.
• Performs medical histories, provides instruction to the patient regarding medications and diet, and authorizes prescription refills as directed.
• Greets patients and answers phones.
• Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

• High School Diploma/Equivalency required.
• Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations).
• Current BLS certification for healthcare providers preferred; required within 90 days of employment.
• 1 year of experience preferred.
• Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.
• Skill in use of computer, calculator, copy machine.
• Basic knowledge of correct English usage, spelling, and punctuation.
• Basic knowledge of modern office practices, materials, and procedures.
• Basic knowledge of medical examination, diagnostic and treatment room procedures.
• Basic knowledge of insurance requirements and procedures.
• Knowledge of medical terminology.
• Proficient with general math skills.
• Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.