Medical Assistant

Family Health Centers of Southwest Florida; Fort Myers (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Family Health Centers of Southwest Florida is seeking a Medical Assistant to provide clerical and clinical support in a primary care setting in Fort Myers, FL. You will triage, record vital signs and medical history, assist providers, and help with procedures while maintaining accuracy in the electronic health record.

The role emphasizes teamwork with a diverse, multilingual staff; prior ambulatory care experience and a Medical Assistant certification are preferred.

Qualifications

• High school diploma or GED completed.
• Medical Assistant training program completion with certification preferred.
• Minimum of 2 years experience as a Medical Assistant in ambulatory care.
• Bilingual English/Spanish preferred.

Responsibilities

• Provide front-office clerical services: patient registration, cashiering, and appointment setting.
• Provide patient care: obtain vital signs, assess primary problem, prepare for provider visit.
• Chart and document patient information in medical records; maintain records.
• Assist with laboratory tests and minor procedures (nebulizers, injections, EKGs, venipunctures).
• Assist with minor surgical procedures and maintain aseptic technique and infection control.
• Prepare, administer, and record medications as directed.
• Sterilize examination rooms and instruments; ensure proper cleaning procedures.
• Utilize EHR to enter, retrieve, and document patient information and orders.

Skills

Organizational skills

Interpersonal skills

Typing 35 wpm

Medical terminology

Multi-tasking

Cash handling

Cultural sensitivity

Medical equipment operation

Information seeking

Infection control

EMR/Medical records

Education

High school diploma or GED

Medical Assistant training with certification preferred

2+ years MA experience in ambulatory care

Tools

Electronic Health Record (EHR) systems

Job description

POSITION DESCRIPTION:

Provides clerical and clinical assistance as required. Prepares patient from triaging through vital signs/medical history. Assists provider and completes procedures, as directed. Establishes, as directed, specialty appointments, calls patients and pharmacies (prescriptions) as requested by providers, as well as other routine clinical assignments. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.

Description

POSITION DESCRIPTION:

Provides clerical and clinical assistance as required. Prepares patient from triaging through vital signs/medical history. Assists provider and completes procedures, as directed. Establishes, as directed, specialty appointments, calls patients and pharmacies (prescriptions) as requested by providers, as well as other routine clinical assignments. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.

Detailed Duties And Responsibilities

• Provide clerical services in the front office as required to include patient registration, cashier, and appointment setting.
• Provide patient care (obtaining vital signs, ascertaining primary problem, preparing patient for provider visit.
• Charting on patient medical record/documentation and record keeping. Knowledge of correct medical record format.
• Track and register patient data for statistical purposes, as required.
• Assess and responds to patient's needs and educates patients regarding health care.
• Assists in obtaining lab specimens.
• Performs special patient treatments as directed, including administration of nebulizers, injections, EKGs, venipunctures, etc.
• Assists with minor surgical procedures. Demonstrates knowledge of aseptic technique and infection control.
• Prepares, administers and records medications, as directed by the provider.
• Communicates effectively with other staff members and displays appropriate use of medical terminology.
• In accordance with universal precautions, equip examination rooms, clean rooms, instruments, and sterilize same, according to proper procedures.
• Obtains information from hospital or lab as ordered by physician.
• Disposes of infected material in the proper manner, utilizing red bag container.
• Sets up exam rooms for following day's operation, inventorying and restocking supplies as needed.
• Completes WIC forms, as required.
• Utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
• Performs other duties, as assigned.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

• Good organizational skills.
• Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff.
• Computer literate with good typing skills, 35wpm.
• Working knowledge of medical terminology.
• Ability to manage multiple tasks simultaneously.
• Ability to work accurately with cash and receipts and with attention to detail.
• Ability to exhibit cultural sensitivity, patient empathy and respect.
• Skill in operating medical equipment and performing simple lab tests.
• Ability to seek out assistance and information when necessary.
• Competent infection control skills and knowledge.
• Working knowledge of medical records and electronic health record system

Training And Experience

• High school diploma, G.E.D. or equivalent training and experience.
• Documentation of completion of a Medical Assistant training program with certification preferred.
• Minimum of 2 years experience as a Medical Assistant in ambulatory care.

Special Requirements

• CPR Certification preferred.
• Bilingual skills English/Spanish preferred.
• Prior computer operation experience, medical systems preferred.
• Pleasant phone manners and professional appearance.
• Must be physically qualified to accomplish moderate bending, stooping, lifting (up to 30 pounds). When required, must be able to push, pull, and carry files/file boxes of moderate weight (20-30 pounds).