VIP Account Operationist

Hello Group Inc.; Turkey; On-site; TRY 320,000 - 450,000; Full time

Job summary

Hello Group Inc. is seeking a dedicated and experienced VIP Account Operations Specialist to join our team in Turkey. The role focuses on managing VIP relationships, organizing online events, and expanding community engagement across voice/chat platforms.

Turkish language fluency is required for effective local engagement. Ideal candidates have 1+ year in user operations or related fields, strong communication skills, and a network of VIP users.

Qualifications

• Minimum 1 year of experience in user operations, community building, or VIP relationship management.
• Experience recruiting VIP users or building networks is a plus.
• Strong communication and interpersonal skills with empathy and attention to detail.
• Experience organizing online social events and familiarity with voice-based social apps and virtual gifting ecosystems.

Responsibilities

• Manage VIP user operations and relationships.
• Organize and run online social events for the community.
• Collaborate with teams to grow and engage multilingual user communities.

Skills

User operations

Community building

VIP relationship management

Empathetic communication

Detail-oriented

Event organization

Voice-based apps familiarity

Turkish language proficiency

Tools

Excel

Job description

We're looking for a dedicated and experienced hashtag VIP Account Operations Specialist to join our dynamic team!

• Minimum 1 year of experience in user operations, community building, or VIP relationship management - ideally within voice/streaming apps, social platforms, or gaming.
• A strong network or experience recruiting VIP users.
• Exceptional communication & interpersonal skills - empathetic and detail-oriented.
• Experience organizing and managing online social events.
• Familiarity with voice-based social apps and virtual gifting ecosystems.
• Must have Turkish as first language.

Preferred Qualifications

• Experience working with international or multicultural user communities.
• Prior involvement with platforms such as Yalla, Uplive, Bigo, or similar voice/chat-based applications.
• Proficiency in basic data analysis tools, especially Excel.