Transformation & Process Improvement Lead (1-Year Contract)

Ericsson GmbH; Fatih; On-site; TRY 600,000 - 860,000; Full time

Job summary

Ericsson Türkiye seeking an Improvement and Performance Manager to lead business transformations by analyzing processes and engineering improvements from idea to execution. You will align initiatives with operational and customer service goals and serve as the process expert across units and functions.

This one-year contract emphasizes change management, risk assessment, and performance analytics, with a focus on delivering measurable impact.

Qualifications

• Proven analytical skills and ability to drive change.
• Experience in defining business cases and OKRs for transformational projects.
• Strong collaboration and stakeholder management.
• Knowledge of Ericsson processes is a plus.

Responsibilities

• Analyze existing processes and propose improvements to methods and org structure.
• Define precise business cases and OKRs for transformational initiatives.
• Identify and manage risks during transformation.
• Drive initiatives from concept to fruition and ensure outcomes are realized.
• Facilitate adoption of new procedures and end-to-end change management.
• Support operational performance through strategic target setting.

Skills

Project Management

Agile Projects

Process Improvement

Performance Analytics

Change Management

Program Management

Analytical Skills

Influencing

Change and Improvement Management

Objective Setting

Business Transformation

Ericsson Knowledge

Performance Improvement

EBP

Job description

Ericsson Türkiye seeking an Improvement and Performance Manager to lead business transformations by analyzing processes and engineering improvements from idea to execution. You will align initiatives with operational and customer service goals and serve as the process expert across units and functions.

This one-year contract emphasizes change management, risk assessment, and performance analytics, with a focus on delivering measurable impact.