Technical Trainer

BDR Thermea Group; Fatih; On-site; TRY 180,000 - 260,000; Full time

Benefits offered by this job

Remote work 2 days/week

Shopping vouchers

Birthday day off

Hybrid health insurance

Family education and support

Job summary

Baymak, part of the BDR Thermea Group, is seeking a Technical Trainer in Istanbul to empower its growing team. The role focuses on delivering high-quality trainings for overseas vendors and domestic service providers, developing education budgets, and supporting field teams with installation guidance.

You will lead technical sessions, translate product knowledge into practical learning, mentor colleagues, and ensure compliance with installation standards and safety procedures.

Qualifications

• Engineering degree from a university (mechanical preferred).
• Minimum 5 years of experience in technical training in HVAC.
• Strong leadership and communication skills.
• Knowledge of technical support and field installation practices.
• Ability to prepare and present technical training materials.
• Good written and spoken English preferred.
• Advanced negotiation and bargaining skills.
• Customer-oriented approach with strong problem-solving skills.
• Proficient in MS Office and CAD tools (AutoCAD or similar).
• Willingness to travel domestically and internationally.

Responsibilities

• Provide technical trainings for overseas vendors and domestic services.
• Determine the Education budget and manage it according to criteria.
• Support dealers and services on installation and product training.
• Prepare regular reports on training activities, field work and technical support processes.
• Analyze product performance and customer feedback and make recommendations.
• Mentor the development of team members and enhance their technical skills.
• Supervise the implementation of product installation standards and safety procedures.
• Support field teams in solving technical problems and intervene when necessary.

Skills

Engineering degree

HVAC Technical Training

Leadership

Communication

English proficiency

Negotiation

Customer focus

Problem solving

MS Office

AutoCAD

Travel flexibility

Education

Engineering degree (Mechanical)

Tools

AutoCAD

MS Office

Job description

With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m² site in Istanbul.

As one of Turkey’s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group , a Netherlands-based global leader and one of Europe’s top three HVAC companies.

Together with BDR Thermea, we combine global expertise with local strength – all guided by the Group’s core values:

One Team | Customer Focus | Sustainable Future

We are looking for an Technicial Trainer to join our growing team - someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.

Key Responsibilities

• Graduated from engineering (preferably mechanical) departments of universities,
• Preferably at least 5 years of experience in technical training in the Air Conditioning Sector,
• Experienced in strong leadership and communication skills,
• Knowledge of technical support and field mechanical installation practices,
• Ability to prepare and present technical training materials,
• Preferably Good level of written and verbal communication in English,
• Advanced negotiation and bargaining skills,
• Adopts a customer-oriented approach and has problem solving skills,
• Proficient in MS Office and technical drawing/design programs (preferably AutoCAD or similar),
• No domestic and international travel barriers,

Job Description

• Providing technical trainings for overseas vendors and domestic authorized services,
• Determining the relevant Education budget and managing it in accordance with the criteria,
• Providing support to dealers and services on installation and product training,
• Preparing regular reports on training activities, field work and technical support processes and presenting them to senior management,
• Analyzing product performance and customer feedback and making recommendations,
• Mentoring the development of team members and enhancing their technical skills,
• Supervising the implementation of product installation standards and safety procedures,
• Supporting field teams in solving technical problems and intervening when necessary,

Benefits

At Baymak, we believe that work should enrich your life - not just your calendar. Here's how we support your well-being and motivation:

• 2 days of remote work per week to support work-life balance,
• Annual shopping vouchers and monthly snack & beverage allowances
• An extra day off on your birthday - because your special day matters
• Comprehensive hybrid health insurance for you and your loved ones
• Support packages for children, education, birth, marriage, and bereavement

What’s Life Like at Baymak?

• A supportive work environment where you're free to share your ideas
• A company culture that values unity and collaboration with our #OneTeam mindset
• A sustainable workplace that invests in your personal and professional growth

At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.