Technical Services Specialist

Stryker; Fatih; On-site; TRY 60,000 - 90,000; Full time

Job summary

Stryker is seeking a Technical Services Specialist based in Istanbul, Türkiye. You will provide technical support, maintenance, repair, and servicing of Stryker medical devices across Türkiye. Expect ~70% travel to customer sites while leveraging your biomedical engineering background.

Fluent in English and Turkish, you will install, upgrade, calibrate, and document service activities, ensuring compliance with Stryker standards and quality procedures.

Qualifications

• Bachelor’s degree in Biomedical Engineering or related field.
• 0–2 years of relevant experience; field service/technical background is a plus.
• Fluent English and Turkish, written and spoken.
• Strong technical aptitude and problem-solving skills.
• Strong interpersonal and communication skills.
• Proficient in MS Office tools and computer literacy.
• Valid driving licence and willingness to travel ~70% across Türkiye.

Responsibilities

• Perform fault detection, troubleshooting, repair, and preventive maintenance of Stryker devices at customer sites and Istanbul office.
• Test and verify equipment after repairs and complete service reports.
• Support installation, commissioning, and servicing of equipment at hospitals and clinics.
• Provide technical support to customers, service partners, and internal teams to resolve issues.
• Maintain accurate service records and monitor spare parts requirements.

Skills

English

Turkish

Problem solving

Interpersonal skills

MS Office

Communication

Education

Bachelor’s degree in Biomedical Engineering

Tools

Microsoft Word

Excel

PowerPoint

Job description

As a Technical Services Specialist, you will provide technical support, corrective maintenance, repair, and servicing of Stryker medical devices used in hospitals and clinics across Türkiye. Based in our Istanbul office, you will spend approximately 70% of your time travelling to customer sites to ensure our products are functioning safely, reliably, and in line with Stryker standards.

This is a great opportunity to build your technical expertise within a global medical technology company. Gain exposure to a range of Stryker technologies and customer environments.

What will you do?

• Perform fault detection, troubleshooting, repair, and corrective maintenance of Stryker products at customer sites and the Istanbul office.
• Test and verify equipment following repairs and complete accurate service and test reports.
• Perform upgrades, preventive maintenance, and calibrations on Stryker devices as required.
• Support the installation, commissioning, and servicing of equipment at hospitals and clinics.
• Provide technical support to customers, service partners, and internal teams to resolve product issues.
• Maintain accurate service, repair, and equipment records in the relevant systems.
• Monitor spare parts requirements and communicate critical inventory needs to the relevant team.
• Handle customer feedback and complaints in line with Stryker's quality and service procedures.

What will you need?

Required:

• Bachelor’s degree in Biomedical Engineering or a related technical field.
• 0–2 years of relevant experience; previous experience in a technical, engineering, medical device, or field service environment is an advantage.
• Fluent English and Turkish, written and spoken.
• Strong technical aptitude and problem-solving skills.
• Strong interpersonal skills including written and oral communication
• Good computer skills, including Microsoft Word, Excel, and PowerPoint.
• Valid driving licence and willingness to travel approximately 70% across Türkiye.

Preferred:

• Previous experience with medical devices, healthcare technology, or technical field service.
• Exposure to troubleshooting, repair, maintenance, installation, or calibration of technical equipment.
• Knowledge of electrical, electronic, mechanical, or biomedical systems.

Location:

Istanbul, Türkiye

Travel:

Approximately 70% across Türkiye

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.