Field Service Tech – Medical Devices (Türkiye, 70% Travel)

Stryker; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

Stryker Group in Istanbul, Türkiye, is seeking a Technical Services Specialist to provide technical support, corrective maintenance, repair, and servicing of Stryker medical devices used in hospitals and clinics across Türkiye.

The role involves approximately 70% travel, based in Istanbul, with opportunities to build technical expertise within a global medical technology company and exposure to a range of technologies and customer environments.

Qualifications

• Bachelor's degree in Biomedical Engineering or a related technical field.
• 0–2 years of relevant experience; previous experience in a technical, engineering, medical device, or field service environment is an advantage.
• Fluent English and Turkish, written and spoken.
• Strong technical aptitude and problem-solving skills.
• Strong interpersonal skills including written and oral communication.
• Good computer skills, including Microsoft Word, Excel, and PowerPoint.
• Valid driving licence and willingness to travel approximately 70% across Türkiye.

Responsibilities

• Perform fault detection, troubleshooting, repair, and corrective maintenance of Stryker products at customer sites and the Istanbul office.
• Test and verify equipment following repairs and complete accurate service and test reports.
• Perform upgrades, preventive maintenance, and calibrations on Stryker devices as required.
• Support the installation, commissioning, and servicing of equipment at hospitals and clinics.
• Provide technical support to customers, service partners, and internal teams to resolve product issues.
• Maintain accurate service, repair, and equipment records in the relevant systems.
• Monitor spare parts requirements and communicate critical inventory needs to the relevant team.
• Handle customer feedback and complaints in line with Stryker's quality and service procedures.

Skills

English (Fluent)

Turkish (Fluent)

Problem-solving

Interpersonal skills

MS Office

Education

Bachelor's degree in Biomedical Engineering or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Stryker Group in Istanbul, Türkiye, is seeking a Technical Services Specialist to provide technical support, corrective maintenance, repair, and servicing of Stryker medical devices used in hospitals and clinics across Türkiye.

The role involves approximately 70% travel, based in Istanbul, with opportunities to build technical expertise within a global medical technology company and exposure to a range of technologies and customer environments.