Technical Service and Field Application Engineer

Workforce İnsan Kaynakları; Fatih; On-site; TRY 450,000 - 750,000; Full time

Job summary

Workforce İnsan Kaynakları is seeking a Technical Service and Field Application Engineer to support customers worldwide. You will install, commission, and maintain instrumentation and automation systems, and design electrical control panels.

The role requires 3–5 years in industrial automation, strong electronics knowledge, and travel; proficiency in EPLAN and MS Office; good English; a Bachelor’s degree; driver’s license.

Qualifications

• Bachelor’s degree in electrical/electronics or related fields.
• 3–5 years of experience in industrial automation, process instrumentation, or field service.
• Solid knowledge of electronics, automation, and instrumentation.
• Skilled in electrical panel design and EPLAN project drawings.
• Strong problem-solving and troubleshooting abilities.
• Customer-oriented with strong communication skills.

Responsibilities

• Install, commission, and maintain process instrumentation and automation devices.
• Design and manufacture tailored electrical control panels.
• Provide on-site or remote technical support to customers.
• Diagnose, repair, and calibrate equipment.
• Prepare service reports and maintain customer documentation.
• Deliver training on product usage, maintenance, and safety.
• Carry out scheduled preventive maintenance under service contracts.
• Collaborate with sales to provide technical solutions.
• Record activities and feedback in CRM and generate reports.
• Travel domestically and internationally as required.

Skills

Problem-solving

Troubleshooting

Customer service orientation

Communication skills

MS Office proficiency

Education

Bachelor's degree in Electrical/Electronics or related fields

Tools

EPLAN

MS Office

Job description

We are looking for a "Technical Service and Field Application Engineer" for our customer

Perform installation, commissioning, and maintenance of process instrumentation, automation devices, and systems

Design and manufacture tailored electrical control panels

Provide technical support on-site or remotely to customers

Diagnose, repair, and calibrate equipment

Prepare service reports and maintain customer documentation

Deliver training to customer staff on product usage, maintenance, and safety

Execute scheduled preventive maintenance programs under service contracts

Collaborate with the sales team to provide technical solutions

Share field feedback with product and engineering teams

Record all activities, and feedback in CRM tools, and generate reports

Travel domestically and internationally as required

Bachelor’s degree in electrical / electronics or related fields

3–5 years of experience in industrial automation, process instrumentation, or field service

Solid knowledge of electronics, automation, and instrumentation

Skilled in electrical panel design and EPLAN project drawings

Strong problem-solving and troubleshooting skills

Customer-oriented mindset with strong communication abilities

Proficiency in MS Office applications

Good command of English (capable of reading technical documents and communicating with customers)

Valid driver’s license and willingness to travel