Technical PreSales Consultant (Microsoft)

TD SYNNEX Turkiye; Fatih; On-site; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth

Life Empowerment Program

Diversity & Inclusion

Job summary

TD SYNNEX Turkiye is seeking a certified engineer with specialist vendor and technology knowledge to support design and delivery of vendor solutions for customers and partners. You will work with sales teams to shape repeatable solutions and ensure high-quality service with SLAs.

The role emphasizes Azure and Microsoft Security proficiency, strong communication, and the ability to participate in post-sales activities and accreditation paths.

Qualifications

• 3+ years of experience with Microsoft Azure and Microsoft Security.
• Strong delivery of customer presentations and professional communications.
• Good business sense and ability to run professional meetings.

Responsibilities

• Ability to support the design of vendor solutions to meet customer requirements
• Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams
• Ownership of assigned Request Manager resolver group
• Respond quickly to queries or customer care issues
• Communicate product and technology information to educate internal and external audiences
• Deal with product/solution enquiries from internal/external sales and resellers
• Work with sales teams to profile repeatable solutions for stock and inventory planning purposes
• Understanding and application of vendor promotions
• Maintain peer-level technical contacts in assigned vendor
• Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
• Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
• Opportunity to deliver basic post-sales implementation services
• Develop Product knowledge to a competent technical level in line with vendor/business expectations

Skills

Microsoft Azure

Security

Job description

Job Purpose

Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects.

Responsibilities

• Ability to support the design of vendor solutions to meet customer requirements
• Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams
• Ownership of assigned Request Manager resolver group
• Respond quickly to queries or customer care issues
• Communicate product and technology information to educate internal and external audiences
• Deal with product/solution enquiries from internal/external sales and resellers
• Work with sales teams to profile repeatable solutions for stock and inventory planning purposes
• Understanding and application of vendor promotions
• Maintain peer-level technical contacts in assigned vendor
• Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
• Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
• Opportunity to deliver basic post-sales implementation services
• Develop Product knowledge to a competent technical level in line with vendor/business expectations

Knowledge Skills And Experience

• 3+ years of relevant work experience working with Microsoft AZURE and Microsoft Security
• Professional and polished delivery of customer presentations.
• Strong commercial awareness
• Effective oral and written communication skills.
• Strong attention to detail, priority management and planning skills.
• Good business skills and able to run professional meetings and business engagements.
• IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

Key Skills

Microsoft Azure, Security

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.