T Support Technician – On Call/Backfill - Turkey

ITProposal; Fatih; On-site; TRY 206,640 - 289,296; Full time

Benefits offered by this job

Travel reimbursement

Flexible project-based work

Job summary

ITProposal is seeking an Onsite IT Support Technician (backfill) in Şişli, Istanbul, to provide desktop and laptop support for enterprise clients.

You will install Windows, troubleshoot hardware/software, support Office 365, configure printers, and handle basic network issues on-site, with English communication required.

This flexible, project-based role offers competitive hourly pay, travel reimbursement where applicable, and potential recurring assignments based on performance.

Qualifications

• 1+ year of IT Support, Help Desk, or Desktop Support experience.
• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.
• Basic networking knowledge (TCP/IP, Wi-Fi, LAN).
• Experience troubleshooting PCs, laptops, printers, and peripherals.
• Excellent customer service and communication skills.
• Ability to work independently onsite.
• English communication skills (written and spoken).
• Preferred certifications in CompTIA A+/Google IT/Microsoft.

Responsibilities

• Provide onsite desktop and laptop support for end users.
• Install, configure, and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Office 365 applications.
• Configure printers, scanners, and other peripheral devices.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting.
• Escalate complex technical issues when required.
• Document completed work accurately and professionally.

Skills

IT Support

Windows 10/11

Microsoft 365

Printer/Peripheral Support

Networking basics

Customer Service

Onsite independence

English communication

Education

CompTIA A+

Google IT Support

Microsoft Certification

Active Directory

Tools

Office 365 Admin

Job description

IT Support Technician (Onsite) - On Call/Backfill

Location: Şişli, Istanbul, Türkiye
Employment Type: Flexible / Project-Based / On-Call
Start Date: ASAP

About the Role

Are you an IT Support professional looking for flexible work opportunities? We are seeking reliable and customer-focused Backfill IT Support Technicians to provide onsite technical support for our enterprise clients in Şişli, Istanbul.

This is an excellent opportunity for IT professionals, freelancers, or technicians looking to supplement their income while working with well-known international organizations.

What You'll Do

• Provide onsite desktop and laptop support for end users.
• Install, configure, and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Office 365 applications.
• Configure printers, scanners, and other peripheral devices.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting.
• Escalate complex technical issues when required.
• Document completed work accurately and professionally.

What We're Looking For

Required Skills

• 1+ year of IT Support, Help Desk, or Desktop Support experience.
• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.
• Basic networking knowledge (TCP/IP, Wi-Fi, LAN).
• Experience troubleshooting PCs, laptops, printers, and peripherals.
• Excellent customer service and communication skills.
• Ability to work independently onsite.
• English communication skills (written and spoken).

Preferred

• CompTIA A+, Google IT Support, Microsoft, or similar certification.
• Experience working in corporate IT environments.
• Familiarity with Active Directory and basic user administration.

Why Join Us?

• Flexible, project-based work.
• Opportunity to work with international enterprise clients.
• Gain experience in diverse IT environments.
• Competitive hourly compensation.
• Travel reimbursement (where applicable).
• Potential for recurring assignments based on performance.

Ideal Candidate

You enjoy solving technical problems, delivering excellent customer service, and adapting quickly to different client environments. You are dependable, professional, and ready to provide onsite support whenever needed.

Application Requirements

Please include:

• Updated CV (in English)
• Current location
• Notice period / availability
• Work authorization for Türkiye (if applicable)

If you're passionate about IT support and looking for flexible onsite opportunities in Şişli, Istanbul, we'd love to hear from you.