Student Success & Resource Programs Manager

Tennessee Board of Regents; Konak; On-site; TRY 2,389,000 - 2,536,000; Full time

Benefits offered by this job

Retirement package

401K with match

13 paid holidays

Health and dental insurance

Tuition discounts

State employee discounts

Job summary

Motlow State Community College is seeking a Program Manager for the Student Resource and Advocacy Center in Smyrna. The role leads a comprehensive support system to promote student success, oversee case management, and collaborate with campus and community partners to remove barriers to achievement.

Minimum qualifications include a Bachelor's degree and at least three years in higher education; a Master's degree and five years in related fields are preferred.

Qualifications

• Bachelor’s degree and at least three years of higher education experience.
• Master’s degree and at least five years in student affairs or advocacy preferred.

Responsibilities

• Lead and implement student advocacy and resource initiatives and retention programs.
• Coordinate hiring of student workers and faculty/staff liaisons.
• Develop policies supporting students with food, housing, finances, or mental health challenges.
• Advocate for students to access resources and accommodations.
• Oversee case management and referrals to campus/community resources.
• Join cross-functional teams for program/projects and training.
• Serve on Behavioral Intervention Team and assist with crisis planning.
• Build partnerships with campus and external organizations.
• Develop outreach to inform students about available resources.
• Monitor program effectiveness and seek grant funding.
• Ensure compliance with policies, FERPA, ADA, Title IX, and related laws.

Skills

Student advocacy

Case management

Partnership building

Policy development

Communication

Education

Bachelor’s degree

Higher ed experience

Master’s degree

Tools

FERPA knowledge

Job description

Motlow State Community College is seeking a Program Manager for the Student Resource and Advocacy Center in Smyrna. The role leads a comprehensive support system to promote student success, oversee case management, and collaborate with campus and community partners to remove barriers to achievement.

Minimum qualifications include a Bachelor's degree and at least three years in higher education; a Master's degree and five years in related fields are preferred.