Student Enrollment Support Specialist

Tennessee Board of Regents; Konak; On-site; TRY 1,500,000 - 1,647,000; Full time

Job summary

Motlow State Community College in Smyrna is accepting applications for an Enrollment Assistant in the Admissions & Records department. The role involves handling cashier-related inquiries, admissions processing, and limited financial aid duties to assist students and families.

Minimum qualifications include a high school diploma or equivalent and at least one year of customer service experience in an educational or office setting. A Associates degree is preferred for potential advancement.

Qualifications

• High school diploma or equivalent.
• One year or more of customer service experience in an educational, office setting.
• Associates degree or higher preferred for advancement.

Responsibilities

• Assist students, parents and families with processing, inquiries, information and issue resolution for cashier transactions, admissions and business office.
• Input admissions documents into Slate CRM for processing by the Admissions and Records Specialist.
• Assist with tuition/fees, balances, and financial aid questions.
• Support campus enrollment events and coordinate with administrative staff on projects.
• Coordinate scanning in Banner and handle document disposal.

Job description

Motlow State Community College in Smyrna is accepting applications for an Enrollment Assistant in the Admissions & Records department. The role involves handling cashier-related inquiries, admissions processing, and limited financial aid duties to assist students and families.

Minimum qualifications include a high school diploma or equivalent and at least one year of customer service experience in an educational or office setting. A Associates degree is preferred for potential advancement.