Spa & Wellness Leader — Luxury Hotel Ops

Arven Consultancy; Çankaya; On-site; TRY 300,000 - 540,000; Full time

Job summary

Arven Consultancy in Ankara is seeking an experienced SPA Manager to lead the SPA & Wellness team in a luxury hotel, ensuring service excellence in line with IHG standards.

You will manage daily operations, budgets, and revenue targets, coach staff, monitor guest feedback, and collaborate with other departments to deliver VIP experiences. The ideal candidate has at least 3 years of spa management, an associate degree or higher, strong leadership, and advanced English.

Qualifications

• 3+ years in SPA & Wellness with management duties.
• Experience in international luxury hotels preferred.
• Strong leadership and organizational skills.
• Budgeting, revenue and cost control experience.
• Advanced English (speaking & writing).

Responsibilities

• Oversee daily SPA & Wellness operations.
• Lead schedules, coaching and performance reviews.
• Monitor guest feedback and implement improvements.
• Prepare budgets, forecasts, and revenue targets.
• Drive sales, promotions and retail initiatives.
• Maintain hygiene and safety standards.
• Coordinate with hotel teams on events and VIP experiences.
• Handle guest requests and resolve complaints.

Skills

SPA Management

Leadership

Budgeting

Revenue Mgmt

Guest Service

English Proficiency

Education

Associate degree

Bachelor degree or higher

Tools

MS Office

Spa systems

Job description

Arven Consultancy in Ankara is seeking an experienced SPA Manager to lead the SPA & Wellness team in a luxury hotel, ensuring service excellence in line with IHG standards.

You will manage daily operations, budgets, and revenue targets, coach staff, monitor guest feedback, and collaborate with other departments to deliver VIP experiences. The ideal candidate has at least 3 years of spa management, an associate degree or higher, strong leadership, and advanced English.