Site Operations Manager

Medex Smo; Çankaya; On-site; TRY 80,000 - 100,000; Full time

Job summary

A clinical research firm in Ankara is seeking a Site Operations Manager to coordinate operational processes, manage site teams, and ensure effective communication with key stakeholders. The ideal candidate will have at least 5 years of experience in clinical research operations, strong leadership skills, and fluency in both English and Turkish. This role offers an opportunity to develop site operations and demonstrate ownership in a strategic environment.

Qualifications

• Minimum of 5 years of field experience in clinical research operations.
• Strong leadership, planning, and communication skills.
• Knowledge of regulatory requirements.

Responsibilities

• Coordinate operational, quality, training, and reporting processes.
• Maintain effective communication with stakeholders.
• Manage patient recruitment and visit planning.

Skills

Leadership skills

Planning skills

Communication skills

Knowledge of GCP

English fluency

Turkish fluency

Education

University degree in Health Sciences or Life Sciences

Tools

ERP Systems

CTMS

Job description

SiteOperations Manager is responsible for coordinating the operational processes of a segmentation-determined research site group, managing site teams, and ensuring effective communication with stakeholders. This role acts as the primary and competent point of contact (Orchestrator) for central stakeholders (researchers, CROs, sponsors, hospital management, etc.) and ensures that processes are executed in alignment with institutional goals, in a measurable and transparent manner.

It offers a strategic development opportunity for professionals who wish to elevate site operations, demonstrate leadership, and exhibit ownership skills.

📋 Department:Site Operations Management

Must Have

• Preferably a university degree in Health Sciences, Life Sciences, or a related field.
• Minimum of 5 years of field experience in clinical research operations
• Strong leadership, planning, and communication skills
• Knowledge of regulatory requirements and Good Clinical Practice (GCP) guidelines
• Familiarity with auditing, monitoring, and site management processes
• Experience with ERP, CTMS, or similar systems
• Fluency in English and Turkish is required

Responsibilities

• Coordinate operational, quality, training, and reporting processes efficiently and accountably across sites
• Maintain effective communication and collaboration with Investigators, CROs, sponsors, hospital management, and internal stakeholders
• Manage patient recruitment, delegation, and visit planning with optimal resource and time allocation
• Oversee workload, leave, overtime, and performance processes fairly and result-orientedly
• Coordinate training, onboarding, and mentoring programs
• Conduct quality checks and take timely corrective actions for any deviations