Service Technician: Customer Support & Product Info

Freudenberg Group; Konak; On-site; TRY 60,000 - 90,000; Full time

Job summary

Freudenberg Group is seeking a customer service professional in Konak, Turkey. The role focuses on resolving inquiries, providing product information, and coordinating with Quality Management and Planning to ensure new products are correctly set up in the system.

The position also requires ensuring accuracy with local entities and customers, and may involve basic administrative support and organization for customer trainings. This opportunity emphasizes inclusion and equal opportunity employment.

Qualifications

• Has skills developed through formal training or work experience.

Responsibilities

• Resolves customer inquiries and complaints fairly and effectively
• Provides product and service information to customers
• Cooperation with Quality Management & Planning to ensure new products are set up in the system
• Ensures correctness and completeness in cooperation with local entities and customers
• May ensure administrative support and organization for customer trainings

Job description

Freudenberg Group is seeking a customer service professional in Konak, Turkey. The role focuses on resolving inquiries, providing product information, and coordinating with Quality Management and Planning to ensure new products are correctly set up in the system.

The position also requires ensuring accuracy with local entities and customers, and may involve basic administrative support and organization for customer trainings. This opportunity emphasizes inclusion and equal opportunity employment.