EBTR Service Technician 08

Freudenberg Group; Konak; On-site; TRY 60,000 - 90,000; Full time

Job summary

Freudenberg Group is seeking a customer service professional in Konak, Turkey. The role focuses on resolving inquiries, providing product information, and coordinating with Quality Management and Planning to ensure new products are correctly set up in the system.

The position also requires ensuring accuracy with local entities and customers, and may involve basic administrative support and organization for customer trainings. This opportunity emphasizes inclusion and equal opportunity employment.

Qualifications

• Has skills developed through formal training or work experience.

Responsibilities

• Resolves customer inquiries and complaints fairly and effectively
• Provides product and service information to customers
• Cooperation with Quality Management & Planning to ensure new products are set up in the system
• Ensures correctness and completeness in cooperation with local entities and customers
• May ensure administrative support and organization for customer trainings

Job description

Working at Freudenberg: We will wow your world!

Responsibilities:

• Resolves customer inquiries and complaints fairly and effectively

• Provides product and service information to customers

• Cooperation with Quality Management & Planning to ensure new products are set up in the system

• Ensures correctness and completeness in cooperation with local entities and customers

• May ensure administrative support and organization for customer trainings

Qualifications:

• Has skills developed through formal training or work experience

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

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