SERVICE EXECUTIVE

Oxygenonline; Karaman Merkez; On-site; TRY 40,000 - 60,000; Full time

Job summary

Oxygenonline is seeking a technician in Turkey to diagnose and repair mobile phones and laptops. Candidates should have an ITI or Diploma in Electronics and 1-3 years of relevant experience. Responsibilities include chip-level repairs, accurate documentation, and maintaining device integrity during processing.

The role requires adherence to quality standards and the ability to work efficiently to meet turnaround times. This position offers an opportunity to further develop your technical skills in a supportive environment.

Qualifications

• Minimum qualification: ITI / Diploma in Electronics / Computer Hardware.
• 1–3 years of experience in mobile or laptop repair preferred.

Responsibilities

• Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
• Perform chip-level and component-level repairs.
• Ensure timely delivery of repaired devices within the committed TAT.

Skills

Mobile phone repairs

Laptop repairs

Troubleshooting

Customer service

Education

ITI / Diploma in Electronics / Computer Hardware

Job description

Responsibilities

• Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
• Perform chip-level and component-level repairs (where applicable).
• Replace defective parts such as displays, motherboards, batteries, and connectors.
• Ensure all repairs are done in compliance with brand and company quality standards.
• Accurately record job details, parts used, and repair status in the O2 Care system.
• Maintain proper handling of customer devices to avoid damage or data loss.
• Assist in software updates, data backup, and formatting activities.
• Coordinate with the service coordinator for pending jobs, spare parts, and escalations.
• Ensure timely delivery of repaired devices within the committed TAT (Turnaround Time).
• Maintain cleanliness and organization in the service area and tools.

Location: KARAMANA

State: Kerala

Country: INDIA

Qualifications

• Minimum qualification: ITI / Diploma in Electronics / Computer Hardware or equivalent.
• 1–3 years of experience in mobile or laptop repair preferred.
• Brand service center experience will be an added advantage.