Senior Specialist -2nd Hand Goods

sahibinden.com; Ataşehir; On-site; TRY 201,000 - 301,000; Full time

Benefits offered by this job

With an additional 2 weeks available

Birthday leave

One week accommodation at Richmond Efe

Quality life package

Gym and Dietician service

Job summary

sahibinden.com is seeking a market-minded professional to coordinate Marketing/CRM/B2B initiatives aimed at growing the 2nd hand marketplace. You will work on customer acquisition and retention, and drive partnerships for category growth.

In this role, you will collaborate with product, marketing, PR and customer relations teams to optimize growth, analyze customer journeys, and report on performance metrics to continuously improve results.

Qualifications

• 2+ years experience in a commercial role in online/tech business.
• Prior experience in business development, partnership management, field sales.
• Digital business background, ideally in e-commerce, or consumer online platform.
• Strong decision-making, prioritization, and articulation of high-impact initiatives.
• Strong problem-solving, teamwork, and customer orientation.
• Proven track record of planning and executing projects in a large organisation.

Responsibilities

• Coordinate and implement Marketing/CRM/Campaign/Business development initiatives for 2nd hand marketplace growth.
• Drive new business development initiatives with third parties for category growth.
• Drive partnership plans, field visits, research marketing and product initiatives for B2C growth.
• Coordinate and execute marketing calendar and help to execute ATL, BTL marketing initiatives with relevant parties.
• Delivering, tracking, analysing and reporting on CRM/campaign performance with insights and recommendations.
• Collaborating with internal teams (product management, marcomm, PR, customer relations etc.) and external partners to optimize growth strategies.
• Analyzing the customer lifecycle to design and execute automated customer journeys for engagement, new sales & retention.
• Monitoring & reporting of key performance indicators.
• Monitoring market trends and competitor activities to identify opportunities and insights.
• Assisting in the execution of customer experience & complaint management initiatives to drive sustainable growth.

Skills

Commercial experience

Business development

Partnership management

Field sales

E-commerce

Customer orientation

Decision making

Problem solving

Teamwork

Project planning

Job description

• We stay curious and explore, we love innovation
• We look into the same topics from different perspectives
• We celebrate and feel proud of our success together

Is that you? Great!

• Experience 2+ years' working in a commercial role in an online or technology business
• Prior experience on business development, partnership management, field sales.
• A strong background in a digital business, ideally in e-commerce, or a consumer facing online platform plus
• Excellent decision-making skills with a proficiency for identifying, prioritizing, and articulating the highest impact initiatives
• Strong problem-solving skills ,teamwork capabilities and Customer orientation
• Proven track record of planning and execution, taking a project from idea to full implementation in a large complex organisation

If the requirements are met, then your job description is below;

• Help to coordinate and implement Marketing/ CRM/ Campaign/ Business development initiatives & tools for 2nd hand marketplace growth on new customer acquisition and customer retention.
• Drive new business development initiatives with 3rd parties for category growth
• Drive partnership plans field visits, research marketing and product intitiatives for B2C growth of the category.
• Coordinate and execute marketing calendar and help to execute ATL, BTL marketing initiatives with relevant parties.
• Delivering, tracking, analysing and reporting on CRM/campaign performance, providing insights and recommendations for continuous improvement
• Collaborating with internal teams (product management, marcomm, PR, customer relations etc.) and external partners to optimize business growth strategies.
• Analyzing the customer lifecycle to design and execute automated customer journeys for enhanced engagement, new sales & retention
• Monitoring & reporting of key performance indicators
• Monitoring market trends and competitor activities to identify opportunities and insights.
• Assisting in the execution of customer experience & complain management initiatives to drive sustainable business growth

What We Offer

• With an additional 2 weeks available throughout the year
• Birthday leave
• One week accommodation at Richmond Efes and Pamukkale Hotels (for employees who have completed 3 years at Sahibinden.com)
• Qality life package
• Gym and Dietician service

AI is used as a supportive tool in our recruitment processes; all final evaluations and hiring decisions are made by human professionals.

"Your personal data to be collected within the scope of the applications you will make through this job posting, will be carried out and processed for the purposes of conducting job application processes and evaluating your job application by Sahibinden Bilgi Teknolojileri Pazarlama ve Ticaret Anonim Şirketi ("Sahibinden") as a data controller in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK") and the relevant legislation."

"We believe in the importance of equal treatment in our recruitment process. Inline with our diversity, equality and inclusion policy, we evaluate each application process in a transparent and fair manner and we focus on the skills of each applicant regardless of religion, race or gender."