Senior Program Manager

EPAM Systems; Turkey; On-site; TRY 5,834,000 - 8,751,000; Full time

Benefits offered by this job

Upskilling programs

Mentoring programs

English courses

Private health insurance

Extra leave days

Referral bonuses

Job summary

EPAM Türkiye is seeking a Senior Program Manager to lead Fortune Global 500 client projects in E-Commerce, Healthcare or Life Sciences. You will drive delivery discipline, manage budgets, and mentor teams of 50+ in a fast-changing environment.

You will apply Agile/SAFe and Kanban practices, work with GenAI tools to boost productivity, and own governance, staffing, and client communications across multiple domains including Digital, Data and Cloud.

Qualifications

• 8+ years of experience in team or project leadership.
• Experience delivering enterprise solutions with large portfolio budgets.
• Knowledge of full product development cycle from pre-sales to post-production.
• Ability to lead a 50+ person team and manage people.
• Experience setting up Dev, QA and BA processes on projects.
• Familiarity with Agile methodologies (SAFe and Kanban).
• Ability to use GenAI to drive team productivity and decisions.
• Experience in Digital, Data or Cloud projects.
• Strong analytical, problem-solving, and financial acumen.
• Knowledge of Turkish labor law and market specifics.
• Fluent English and Turkish.

Responsibilities

• Lead projects from kick-off through go-live, with clear success criteria.
• Manage delivery process including requirements, risks and budget.
• Oversee product quality, set benchmarks and ensure delivery.
• Facilitate UAT/production deployments and manage releases.
• Prepare WBS and resource plans for projects.
• Act as primary contact for stakeholders, communicating status and risks.
• Interface with clients daily, conduct demos and trainings.
• Mentor and coach team members, fostering collaboration.
• Establish governance, manage virtual teams and resolve issues.
• Create project management and communication plans, and escalation/risk processes.
• Manage location's resource pool, allocations and rotations.
• Own compensation, hiring, and staffing aligned to Turkish market.
• Drive non-financial motivation and career development.
• Develop the people line with 1:1s and performance cycles.
• Represent EPAM Türkiye in local markets and communities.

Skills

Team leadership

Delivery management

Stakeholder management

Agile/SAFe/Kanban

GenAI/productivity tools

Budget & resource planning

People management

Job description

We are looking for a Senior Program Manager to revolutionize our Fortune Global 500 clients’ projects in E-Commerce, Healthcare or Life Sciences with emerging trends in Data, Cloud and GenAI and who is ready to act as a leader in project and delivery discipline within EPAM Türkiye.

If a constantly changing environment doesn't stop you from exceeding stakeholder and team expectations, if you adopt a data-driven approach to management and can easily navigate the scalability of both products and teams of 50, 100, 200+, then you’re the leader we need.

Responsibilities

• Lead projects from kick-off through go-live and post-production, ensuring alignment with stakeholders and clearly defined success criteria
• Manage the delivery process, including requirements, risks and the budget
• Oversee product quality, setting benchmarks and engaging the team to meet them
• Facilitate UAT / production deployments and manage releases
• Prepare the WBS and resource plans
• Act as the primary contact point for stakeholders, communicating project status, risks and progress
• Interface with clients daily, holding demos, training engineers and managing expectations
• Foster a collaborative, positive work environment, mentoring and coaching team members
• Establish governance models, manage virtual teams and resolve people management issues
• Create project management and communication plans, escalation procedures, change & risk management, as well as Agile ceremonies
• Manage the location's resource pool: allocation, utilization, bench/billable balance, and rotations within a matrix structure
• Own compensation, hiring, and staffing: Turkish market salary ranges, retention of key people, and closing demand against the pipeline
• Drive non-financial motivation: career tracks, mentorship, recognition, engagement, and retention through purpose
• Develop the people line: 1:1s, performance cycles, growth, and managing low performers
• Represent the company in the local market: professional communities, meetups, employer brand, and hiring network

Requirements

• 8+ years of experience in team/project leadership
• Expertise in delivering enterprise solutions with 10 000 000 dollars in portfolio budget
• Knowledge of the full product development cycle, from pre-sales to post-production support
• Confidence to lead a team of 50+ members, including people management
• Background in setting up Dev, QA and BA processes on projects
• Understanding of Agile methodologies, SAFe and Kanban
• Use of GenAI for team productivity evaluation and decision-making
• Ability to drive AI-related activities, initiatives and projects
• Production experience in Digital, Data or Cloud projects
• Emotional intelligence with excellent analytical & problem-solving skills
• Cultural awareness and openness to diversity
• Strong command of financial models, metrics, revenue, and P&L: understands unit economics, margin drivers, and makes data-driven decisions on account profitability
• Skilled in organizational change management: leads restructuring, transformation, and adoption of new operating models with minimal disruption to delivery
• Solid knowledge of local Turkish labor law: employment, termination, compensation, and compliance requirements specific to the market
• Fluent English language
• Fluent Turkish language

Nice to have

• Prior hands-on engineering experience
• Understanding of E-Commerce, Healthcare or Life Sciences domains
• Familiarity with environmental landscapes, sizing calculation and delivering techniques

We offer

• CONTINUOUS UPSKILLING, LEARNING & DEVELOPMENT
  • Diversity of tasks and projects
  • Assessment center for objective review of competency level
  • Personal development plan
  • Mentoring programs and leadership development
  • Certification and professional development support
  • Access to learning platforms including more than 2,500 internal courses
  • English courses taught by certified teachers
• CORPORATE BENEFITS
  • Extra leave days
  • Referral bonuses
• COMPENSATION PACKAGE
  • Competitive compensation paid in USD
  • Regular salary and performance reviews
• MEDICAL & HEALTHCARE
  • Private health insurance
  • Well-being events
• WORKING ENVIRONMENT
  • Recreation areas and kitchens
  • Tea, coffee and snacks
  • Sports equipment and game consoles
  • IT Equipment
  • Microsoft’s Software Assurance Home Use Program (HUP)

Please note that our Talent Attraction Team reviews applications and CVs submitted in English.

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.