Senior Ocean Freight Operations Lead

DP World; Sarıyer; On-site; TRY 900,000 - 1,350,000; Full time

Job summary

DP World is seeking an Ocean Freight Operation Manager to oversee end-to-end ocean export operations and coordinate with customers, carriers, and internal teams. The role focuses on operational excellence, regulatory compliance, and delivering high-quality service.

Ideal candidates have strong leadership capabilities, extensive ocean freight experience, and a proven ability to optimize processes while managing costs and profitability.

Qualifications

• Bachelor's degree in logistics or related field.
• 7–10 years of ocean freight forwarding operations experience.
• 3+ years in leadership or people management.
• Strong knowledge of incoterms, shipping docs, and customs procedures.
• Experience with freight forwarding systems and ERPs.
• Advanced Excel skills and English proficiency.

Responsibilities

• Lead end-to-end ocean freight import/export operations (FCL/LCL/reefer).
• Ensure on-time shipments and meet KPIs and service levels.
• Monitor schedules, milestones, and performance; resolve issues.
• Ensure compliance with SOPs, regulations, and trade requirements.
• Coach and develop the Ocean Freight Operations team.
• Build relationships with customers, carriers, and stakeholders.
• Collaborate with Sales, Pricing, Procurement, and Finance to deliver logistics solutions.
• Control costs, support profitability, and ensure accurate invoicing.
• Drive continuous improvement, SOPs, and digital transformation.
• Prepare reports, analyze data, identify risks, implement corrective actions.

Skills

Ocean freight operations

Leadership

Stakeholder management

Excel proficiency

English proficiency

Problem solving

Education

Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or related field

Tools

Freight Forwarding systems

ERP platforms

Job description

DP World is seeking an Ocean Freight Operation Manager to oversee end-to-end ocean export operations and coordinate with customers, carriers, and internal teams. The role focuses on operational excellence, regulatory compliance, and delivering high-quality service.

Ideal candidates have strong leadership capabilities, extensive ocean freight experience, and a proven ability to optimize processes while managing costs and profitability.