Senior Merchandiser-Product Development&Client Relations

Gönül Örme Sanayi ve Ticaret Ltd Şti; Fatih; On-site; TRY 300,000 - 520,000; Full time

Job summary

Gönül Örme is a leading knitwear manufacturer in Istanbul, Turkey, partnering with premium fashion brands and delivering development and production excellence. The role seeks an experienced merchandiser/product manager to manage new international accounts, drive product development and ensure timely sampling, costing and pricing while growing strategic client relationships.

You will collaborate with design, technical and production teams to align on development timelines and ensure high-quality

Qualifications

• Minimum 6 years of experience in merchandising, product development, buying or product management.
• Minimum 2 years of direct knitwear experience.
• Experience with premium, contemporary or designer fashion brands, either on the brand or manufacturing side.
• Strong knowledge of product development, costing and production processes.
• Excellent communication, presentation and interpersonal skills.
• Commercially minded, proactive and solution-oriented.

Responsibilities

• Manage new international accounts from initial contact through development and first orders
• Build strong customer relationships through excellent service and proactive guidance
• Lead customer meetings and coordinate product development with design, technical and production teams
• Manage sampling, costing, pricing and development timelines
• Identify opportunities to grow customer accounts
• Ensure a smooth handover to the relevant Team Leader once an account is established
• Coordinate and guide the Customer Representative supporting the role

Skills

Merchandising

Product development

Buying

Product management

Knitwear experience

International accounts management

Client relationships

Communication

Presentation

Interpersonal skills

Commercial mindset

Proactive problem solving

Job description

Gönül Örme is a leading knitwear manufacturer based in Istanbul, Turkey, specializing in premium knitwear development and production since 1987.

Working with leading international fashion brands, we are looking for an experienced professional with strong product knowledge, excellent communication skills and a commercial mindset to manage and develop new customer relationships.

Key Responsibilities

• Manage new international accounts from initial contact through development and first orders
• Build strong customer relationships through excellent service and proactive guidance
• Lead customer meetings and coordinate product development with design, technical and production teams
• Manage sampling, costing, pricing and development timelines
• Identify opportunities to grow customer accounts
• Ensure a smooth handover to the relevant Team Leader once an account is established
• Coordinate and guide the Customer Representative supporting the role

Profile

• Minimum 6 years of experience in merchandising, product development, buying or product management
• Minimum 2 years of direct knitwear experience
• Experience with premium, contemporary or designer fashion brands, either on the brand or manufacturing side
• Strong knowledge of product development, costing and production processes
• Excellent communication, presentation and interpersonal skills
• Confident, well‑organized and capable of managing customer relationships independently
• Commercially minded, proactive and solution‑oriented