Senior Manager, Virtual Account Growth & Strategy

Deliveryhero; Fatih; On-site; TRY 900,000 - 1,500,000; Full time

Benefits offered by this job

Flexible work hours

Private health insurance

Birthday leave

Online trainings and development

Global opportunities with DeliveryHero

Job summary

Yemeksepeti, Turkey's leading online quick delivery platform, seeks a senior leader to drive advertising revenue growth from longtail accounts and optimize ARPA through targeted campaigns.

You will lead Virtual Account Management teams across BPO and COE, set performance objectives, and align initiatives with company goals. The role emphasizes data-driven decision making, stakeholder collaboration, and strategic growth across EU markets.

Qualifications

• Minimum 10 years of work experience in account management, business development, or revenue generation roles in technology, e-commerce, or FMCG.
• Proven experience in BPO, shared service centers, and process design.
• Experience working in a regional team and across several EU markets is a plus.
• Self-motivated with a strong sense of ownership over projects and organizational goals.
• Willingness to learn and understand all aspects of driving growth for the business.
• Ability to communicate and collaborate effectively with a diverse range of people and job functions.
• Good team spirit with the ability to work independently and deliver business insights.
• Strong project management skills with the ability to manage multiple projects simultaneously.

Responsibilities

• Develop and execute strategies to drive advertising revenue from longtail accounts.
• Identify opportunities to increase ARPA through upselling, cross-selling, and tailored promotional campaigns.
• Analyze vendor performance and implement initiatives to increase deal value and partnership longevity.
• Lead and oversee Virtual Account Management teams across BPO and COE.
• Set clear performance objectives for teams and ensure alignment with company goals.
• Foster a high-performing, collaborative team culture focused on delivering value to vendors and the company.
• Leverage analytics to segment longtail accounts, prioritize outreach, and design targeted campaigns.
• Monitor KPIs such as revenue growth, deal value, and penetration to measure success.
• Generate insights from performance data to guide strategic decision-making and resource allocation.
• Partner with Process Design, Analytics, and Growth teams to design and implement value-adding initiatives for longtail accounts.
• Act as the central point of contact for VAM-related topics, ensuring alignment with company-wide objectives.

Job description

Yemeksepeti, Turkey's leading online quick delivery platform, seeks a senior leader to drive advertising revenue growth from longtail accounts and optimize ARPA through targeted campaigns.

You will lead Virtual Account Management teams across BPO and COE, set performance objectives, and align initiatives with company goals. The role emphasizes data-driven decision making, stakeholder collaboration, and strategic growth across EU markets.