senior contract performance manager

Baker Hughes; Turkey; On-site; TRY 600,000 - 900,000; Full time

Benefits offered by this job

Private medical care

Life and disability insurance

Flexible work options

Wellbeing programs

Job summary

Baker Hughes is seeking a Senior Contract Performance Manager to lead contract performance and client engagement across Turkey and India. You will act as the primary adviser to customers, manage cross-functional interfaces, and ensure alignment with contract metrics and delivery timelines.

The role requires a engineering degree and 5+ years in project management, with English fluency and readiness to travel.

Qualifications

• Bachelor’s degree in engineering from an accredited university.
• Minimum 5 years of experience in project management.
• Experience in manufacturing or heavy equipment industry.
• Fluency in English.
• Willingness to travel as required.

Responsibilities

• Acting as a trusted advisor to customers for timely and satisfactory resolution of concerns.
• Assuring timely resolution of issues keeping the customer advised of progress and negotiating changes and solutions.
• Interface between the customer and internal business team, communicating across levels of the organization; manage information requests.
• Adhering to contract service, operations, performance specifications as well as financial and technical metrics.
• Performing proposal negotiation and contract administration on assigned proposals/contracts with minimal supervision.
• Presenting product/program strategies, technical roadmaps, risks, and recommendations to senior management.

Skills

Project management

English fluency

Education

Bachelor's degree in engineering

Job description

Senior Contract Performance Manager

Would you like to take ownership of delivering exceptional service to our customers?

Do you enjoy providing a vital service to ensure successful on-site operations?

Join our Team!

The Industry & Energy Technology (IET) part of Baker Hughes Company operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our mechanical Engineering Team uses cutting-edge technology to design gas and steam turbines, compressors, and expanders.

As a Senior Contract Performance Manager, you will be responsible for:

• Acting as a trusted advisor to customers for timely and satisfactory resolution of concerns.
• Assuring timely resolution of issues keeping the customer advised of the progress of the execution of their orders and negotiating changes variations and solutions to any issue arising.
• Performing as an interface between the customer and internal business team, communicating across different levels of the organization; and managing the transfer of information and requests.
• Adhering to contract service, operations, performance specifications as well as financial and technical metrics specific to the contract
• Performing proposal negotiation, and contract administration functions on assigned proposals/contracts with minimal supervision
• Presenting product/program strategies, technical roadmaps, risks, and recommendations to senior management within the company
• Managing complex processes requires the involvement of many stakeholders both on the client side and internally.
• Handling diverse clients in Turkey. Follows frameworks to get through the processes. There is room for negotiating and client-specific conditions.
• Handling diverse clients in India. Follows frameworks to get through the processes. There is room for negotiating and client-specific conditions.

To be successful in this role, you will:

• Have a bachelor’s degree in engineering from an accredited university or college.
• Have minimum of 5 years of experience in project management.
• Have experience in manufacturing or heavy equipment industry.
• Have fluency in English.
• Be able to work and communicate well with others across different levels of the organization.
• Have willingness to travel as required.

Desired Characteristics

• Strong oral and written communication skills.
• Previous experience in Contract Performance Management (CPM)
• Strong interpersonal and leadership skills.
• Ability to influence others and lead small teams.
• Ability to work under minimal supervision and coordinate several tasks simultaneously.
• Lead initiatives of moderate scope and impact.
• Ability to coordinate several projects simultaneously.
• Effective problem identification and solution skills.
• Proven analytical and organizational ability.

Work in a way that works for you.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs.
• Additional elected or voluntary benefits

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.