Senior Client Manager / Export Factoring

Tradewind GmbH; Fatih; On-site; TRY 2,600,104 - 3,640,145; Full time

Benefits offered by this job

Permanent contract

International working environment

Flexible office/home office approach

On-the-job training

Job summary

A global trade finance company seeks a professional to serve as a client liaison, balancing needs with internal policies. The ideal candidate has at least 5 years in trade finance, demonstrated problem-solving skills, and fluency in English. This role offers a permanent contract with opportunities for growth within an international environment, and includes a combination of office work and client visits, alongside home office flexibility.

Qualifications

• Minimum 5 years of experience in trade finance, banking, or the factoring industry.
• Proven track record in client management and finance industry.
• Fluency in English; additional languages like German are a plus.

Responsibilities

• Act as a point-of-contact between clients and internal teams.
• Process and submit client funding requests.
• Maintain high client satisfaction and contract renewals.
• Organize regular client visits.

Skills

Strong understanding of trade finance services

Technical expertise on export factoring

Teamwork mindset

Strong problem solving skills

Ability to build and maintain client relationships

Proficiency in CRM tools and MS Office Programs

Education

Bachelor’s degree in Business Administration, Economics, Banking, or related field

MBA

Tools

CRM tools

MS Office Programs

Job description

Established in 2000, Tradewind Finance is a leading global trade finance company specializing in post-shipment financing, invoice discounting, and non-recourse factoring solutions. With a network of offices throughout the world, including our headquarters in Germany, we provide financing across international markets. Our diverse team represents cultures across Turkey, the Middle East, Europe, Asia and the Americas, bringing deep expertise in international trade and finance. We are committed to empowering businesses by providing liquidity solutions that enhance cash flow and foster sustainable growth, with a strong focus on supporting SMEs worldwide.

Employment

Full-time

Immediatly

Location

Turkiye

Homeoffice

to be discussed

About Tradewind

Established in 2000, Tradewind Finance is a leading global trade finance company specializing in post-shipment financing, invoice discounting, and non-recourse factoring solutions. With a network of offices throughout the world, including our headquarters in Germany, we provide financing across international markets.

Diversity and dedication define our team.

Our diverse team, representing cultures across Asia, the Middle East, Europe, and the Americas, brings deep expertise in international trade and finance. We are committed to empowering businesses by providing liquidity solutions that enhance cash flow and foster sustainable growth, with a strong focus on supporting SMEs worldwide.

What the job expects

Want to make an impact in international trade finance? Become part of Tradewind Finance!

• Be a “360 degree” point-of-contact liaison between client and internal teams—understanding and balancing clients’ needs and requests against internal risk controls, policies and operational requirements.
• Provide professional service and solutions to our customers.
• Receive, process, and submit client funding requests, as a ‘first-line loan officer’ to the Operations Team.
• Update client on a daily basis regarding all account-related information and developments.
• Perform on-going client account cultivation and development to increase revenue potential.
• Maintain high-degree of client satisfaction and high-rate of client contract renewals.
• Develop referrals and leads from client relationships.
• Engage in high-level problem solving, and proactively introduce solutions to clients.
• Become an expert on clients’ businesses and industries.
• Demonstrate a calm, professional demeanor at all times in a sometime high-stress environment.
• Organize regular visits to the clients and prepare visit reports to upper management.
• Travel to company Headquarters in Germany when it is required.
• 4 days work from the office (located in Maslak / Istanbul) and/or client visit, 1 day work from home.

Your profile

What we are looking for:

Skills

• Strong understanding of trade finance services.
• Technical expertise on export factoring area including local and global regulations.
• Teamwork mindset with a personal integrity attitude.
• “To do point“ approaches and strong problem solving skills.
• Ability to build and maintain client relationships.
• Proficiency in CRM tools and MS Office Programs.

Experience

• Minimum 5 years of experience in the trade finance /banking/ factoring industry.
• Proven track record of client management and finance industry.

Education

Bachelor’s degree in Business Administration, Economics, Banking or a related field. MBA is a plus.

Languages

Fluency in English is required; additional languages (e.g., German) are a plus.

What we are offering:

• A long-term career in trade finance based on a permanent contract
• A position in which you can develop your horizon within a vibrant international organization
• Friendly team environment in an international financial institution
• On the job and product training
• Flexible office/home office approach after the initial training
• Varied tasks and the opportunity to drive forward a long-lasting, sustainable financial product that offers great benefit to the economy.