Senior Account Manager

Sharpcake; Fatih; On-site; TRY 900,000 - 1,300,000; Full time

Job summary

Sharpcake is seeking a Senior Account Manager in Turkey to oversee client relationships, coordinate cross-functional teams, and translate business challenges into actionable briefs. The role focuses on strategic partnership, project execution, and ongoing account growth across integrated campaigns.

The ideal candidate brings 5–7 years in creative or advertising agencies, strong communication, and an English-proficient mindset to deliver high-quality work and maintain client satisfaction.

Qualifications

• Strong communication and client management skills.
• Highly organized with the ability to manage multiple projects simultaneously.
• Solution-oriented mindset with strong attention to detail.
• Experience working on integrated campaigns across multiple channels.
• Fluent in English, both written and spoken.

Responsibilities

• Manage and grow a portfolio of client accounts under the leadership of the Account Director.
• Build and maintain strong client relationships, acting as a reliable day-to-day contact.
• Translate client needs and business challenges into clear project briefs and actionable plans.
• Coordinate cross-functional teams (creative, strategy, production) to ensure smooth project execution.
• Monitor project timelines, budgets, and deliverables to ensure high-quality output.
• Support the preparation and delivery of client presentations and reports.
• Identify opportunities to optimize processes and contribute to account growth.
• Ensure all work aligns with client expectations and agency standards.

Skills

Communication

Client management

Organization

Problem solving

Multichannel campaigns

Job description

The Senior Account Manager plays a key role in managing client relationships and ensuring the successful delivery of projects, acting as a strategic and operational partner to both clients and internal teams. Reporting directly to the Account Director, this role supports account growth, drives day-to-day excellence, and helps translate strategic direction into effective execution.

The ideal candidate is highly organized, solution-oriented, and confident in managing client communications while coordinating cross-functional teams to deliver high-quality work.

Key Responsibilities

• Manage and grow a portfolio of client accounts under the leadership of the Account Director
• Build and maintain strong client relationships, acting as a reliable day-to-day contact
• Translate client needs and business challenges into clear project briefs and actionable plans
• Coordinate cross-functional teams (creative, strategy, production) to ensure smooth project execution
• Monitor project timelines, budgets, and deliverables to ensure high-quality output
• Support the preparation and delivery of client presentations and reports
• Identify opportunities to optimize processes and contribute to account growth
• Ensure all work aligns with client expectations and agency standards

Qualifications

• 5–7 years of experience within creative or advertising agencies
• Proven experience in account management roles
• Strong communication and client management skills
• Highly organized with the ability to manage multiple projects simultaneously
• Solution-oriented mindset with strong attention to detail
• Experience working on integrated campaigns across multiple channels
• Fluent in English, both written and spoken