Sales Manager (Telesales)

Nove Group; Fatih; Hybride; TRY 1 200 000 - 2 400 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Flexible benefits

Performance-based bonus

Résumé du poste

Nove Group is seeking a Sales Manager to lead an international SDR and sales team, shaping pipeline health and global customer touchpoints with trust and quality. The role blends leadership, coaching, and operational excellence across time zones and markets.

You will standardize CRM workflows, drive SLA discipline, and scale new sales motions for additional lines from Istanbul, with a hybrid work setup, competitive compensation, and health benefits.

Qualifications

• 10+ years in sales leadership with multinational teams.
• Proven CRM discipline and process ownership.
• Strong data-driven, full-funnel mindset.
• Excellent English communication (written and verbal).

Responsabilités

• Lead an international SDR and sales team across countries and channels.
• Strengthen pipeline health and improve conversion rates.
• Standardize CRM workflows: playbooks, stage definitions, data hygiene.
• Coach teams and enforce SLA discipline and process excellence.
• Scale new sales motions for additional lines.
• Monitor KPIs, reporting, and forecasting.

Connaissances

Sales leadership

Multinational team management

CRM discipline

Process mindset

Data-driven decisions

English communication

Full-funnel mentality

Description du poste

About The Role

We don’t think about sales as “selling.” We think about guiding the right patients the right way — with trust, transparency, and world‑class quality. This is a leadership role that blends performance, process, coaching, and operational excellence.

The Sales Manager leads an international SDR & sales team, strengthens pipeline health, improves conversion rates, and elevates every customer touchpoint to global standards.

What You Will Do

• Own global inbound/outbound lead management across countries, channels, and time zones
• Build a culture of SLA discipline, quality, coaching, and process excellence for SDR and closing teams
• Standardize sales workflows inside CRM: playbooks, stage definitions, required fields, audits
• Improve funnel performance: response time, qualification rate, consult‑ready rate, show‑up rate
• Optimize performance by country (channel mix, language, time zone coverage, cultural approach)
• Build scalable onboarding & training (scripts, objections, compliance)
• Strengthen value‑based communication (trust‑first, not discount‑first)
• Launch and scale new sales motions for new lines

What This Role Is Not

• Not a “set targets and watch dashboards” role
• Not a single superstar closer role
• Not a CRM‑free, intuition‑only sales organization

What We Are Looking For

• 10+ years in sales leadership
• Experience managing multinational teams and coaching performance
• A track record of building and enforcing CRM discipline in real life
• Strong operator mindset: process, KPI, quality, training, reporting
• Excellent English communication (written and verbal)
• Data‑driven decision‑making with a full‑funnel conversion mindset

How Success Is Measured

Speed & SDR Quality (Top of Funnel)

• First response time and SLA compliance (SDR)
• Qualification quality (complete data + correct candidate selection)
• Consultation‑ready lead rate and show‑up rate

Sales Performance (Conversion & Revenue)

• Interest‑to‑sale conversion rate (lead → sale)
• Consultation‑to‑sale conversion rate
• Overall sale rate (by country / channel / team)
• Cost per sale (CAC per sale) by channel and market
• Revenue per sale / average order value (AOV)
• Time‑to‑sale (sales cycle length) and funnel drop‑off reasons

Pipeline & Forecasting (Management Discipline)

• Pipeline health (stage distribution, velocity, loss reasons)
• Forecast accuracy (actual vs forecast)
• Coverage (pipeline coverage vs target)

Quality & Compliance (Long‑term Brand Protection)

• Team quality scores (audits, call reviews, compliance)
• CRM compliance rate (mandatory fields, stage hygiene, follow‑up discipline)

What We Offer

• A global patient portfolio and a truly international team
• Strong brand + high demand + clear runway for growth
• Competitive salary + performance‑based bonus
• Private health insurance and flexible benefits
• Hybrid setup in Istanbul with high pace and high impact

Why Join Now?

We’re ready to open new growth channels and partnerships beyond traditional acquisition. You’ll build the partner engine that scales internationally — and take ownership of frontier projects in health sector by turning strategic relationships into launch‑ready pipelines.