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Merck & Co., Inc. in Türkiye is seeking a Sales Force Effectiveness Specialist to manage and analyze commercial data across Business Units. You will deliver reports, build dashboards, and optimize CRM processes to drive data-driven decisions.
Key requirements include a quantitative degree, strong English and Turkish, and 2+ years in SFE or related roles. Hybrid work arrangement and cross-unit collaboration are part of the role.
Job Description
Our Animal Health Sales Force Effectiveness (SFE) team plays a key role in improving our understanding of customers, market dynamics, and business performance. The team leverages data, CRM, and analytics to enable effective customer engagement and strengthen data-driven decision-making across the organization.
As a Sales Force Effectiveness Specialist, you will be responsible for managing andanalyzing commercial data,delivering reports and insights, continuously improving reporting processes, and managing CRM operations across all Business Units in Türkiye.
- Conduct market, competitor, sales, and ad-hoc analyses depending on Business Unit needs.
- Manage the in-market sales reporting processes, including ongoing optimization, automation, and maintenance of related systems and workflows.
- Deliver monthly field force performance reporting and commercial analyses across all Business Units, including sales performance and free goods/rebate calculations.
- Integrate, cleanse, transform, and model data from multiple sources and formats to build reliable datasets for reporting, analytics, and business decision-making.
- Develop and maintain dashboards and reporting solutions that enable effective monitoring and detailed analysis of complex commercial data.
- Manage and continuously improve Salesforce CRM processes, data quality, system adoption, and user support for Türkiye.
- Assist Business Units in key SFE processes including territory alignment, target setting and optimization, segmentation, cycle and call planning, and incentive calculations.
- Bachelor's degree in engineering, statistics, econometrics, mathematics, economics, or a related field.
- Excellent command of English and Turkish, both written and spoken.
- Minimum 2 years of experience in Sales Force Effectiveness, Sales Analysis, or a similar role, preferably within the pharmaceutical industry.
- Ability to consolidate and analyze large datasets from diverse sources, using structured data exploration, statistical analysis, and comprehensive data profiling.
- Solid understanding of data engineering and modeling, including ETL workflows and database technologies like Redshift and Snowflake, with programming skills in SQL and Python.
- Proficiency in Power BI for data modeling, dashboard development, and visualization, along with experience in Power Automate for workflow automation in addition to excellent skills in MS Office programs.
- Experience with AI-enabled automation is preferred.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Flexible Work Arrangements:
Hybrid
Job Posting End Date:
10/16/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.