Sales Executive

HSH Group / The Peninsula Hong Kong; Fatih; On-site; TRY 120,000 - 210,000; Full time

Job summary

The Peninsula Istanbul is seeking a results-driven sales professional with 2–3 years in hospitality to join our luxury hotel team. You will build and maintain regular communication with existing and prospective customers through various channels, driving revenue and ensuring exceptional service.

Responsibilities include researching market trends, monitoring competitor activity, analyzing account performance, maintaining the customer database, and submitting weekly activity reports to the

Qualifications

• Excellent command of spoken English.
• Sense of detail and strong organizational skills.

Responsibilities

• Build and maintain regular communication with existing and prospective customers through various communication channels.
• Research industry trends, new business opportunities, projects, and market developments, sharing insights with the team.
• Monitor competitor hotels' occupancy, pricing strategies, promotions, marketing activities, renovations, and other commercial developments.
• Analyze and compare FIT and Group business performance among competitor hotels.
• Maintain and regularly update the customer database, ensuring accurate records of sales calls and sales activities.
• Prepare and submit weekly activity reports covering sales calls, site inspections, FAM trips, meetings, events, and other business activities to the Director of Sales.
• Monitor room night production and revenue performance of assigned accounts and agencies, and prepare quarterly production reports.
• Perform all duties and responsibilities efficiently, in compliance with company policies and procedures.

Skills

English proficiency

Education

High School Diploma

Hotel Apprenticeship

Higher College Education

Job description

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

• An exceptional opportunity to join our high-profile hotel in Istanbul.
• The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
• Be a part of the highly experienced team.

Key accountabilities

• Build and maintain regular communication with existing and prospective customers through various communication channels.
• Research industry trends, new business opportunities, projects, and market developments that may benefit the hotel, and share relevant insights with the team.
• Monitor competitor hotels' occupancy, pricing strategies, promotions, marketing activities, renovations, and other commercial developments.
• Analyze and compare FIT and Group business performance among competitor hotels.
• Maintain and regularly update the customer database, ensuring accurate records of sales calls and sales activities.
• Prepare and submit weekly activity reports covering sales calls, site inspections, FAM trips, meetings, events, and other business activities to the Director of Sales.
• Monitor room night production and revenue performance of assigned accounts and agencies, and prepare quarterly production reports.
• Perform all duties and responsibilities efficiently, in compliance with company policies and procedures.

General requirements

• Minimum of 2-3 years’ working experience in the hospitality industry.
• Luxury hotel Sales preferred and or operational hotel experience, proven sales track record a plus.
• Excellent command in spoken English.
• Sense of details, organization.
• High School Diploma, Hotel Apprenticeship, Higher College Education.