Assistant Sales Manager

The Peninsula Hotels; Fatih; On-site; TRY 450,000 - 800,000; Full time

Job summary

The Peninsula Istanbul, part of The Peninsula Hotels, invites a senior sales professional to join our luxury team in Istanbul. You will identify and develop opportunities across key segments, build long-term relationships with travel agencies and groups, and manage the full sales cycle from quotations to contracts.

You will collaborate with multiple departments to ensure seamless processes, maximize cross-selling, and drive revenue growth in line with the hotel's commercial objectives.

Qualifications

• Luxury hotel sales experience is preferred.
• Strong organizational skills are required.
• Excellent interpersonal and customer service skills.
• Persuasive and negotiation abilities are essential.
• Ability to communicate with all management levels.
• Self-starter, well presented, team oriented, and goal-focused.
• Excellent spoken English.

Responsibilities

• Identify, develop, and manage business opportunities across market segments to hit room and banquet revenue targets.
• Build relationships with travel agencies and groups through calls, meetings, roadshows, and promotions.
• Manage the full sales cycle for FIT and group reservations, including quotations and contracts.
• Collaborate with Sales & Marketing, Reservations, Front Office, Operations, and sister hotels for seamless processes.
• Identify new business opportunities and expand the agency portfolio.
• Monitor market trends, pricing, and campaigns; provide regular sales reports.
• Contribute to sales plans, campaigns, and packages while maintaining customer data.

Skills

Luxury sales

Sales experience

Customer service

Negotiation

Communication

English proficiency

Team oriented

Job description

Job Description

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

• An exceptional opportunity to join our high-profile hotel in Istanbul.
• The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
• Be a part of the highly experienced team.

Job Description

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

• An exceptional opportunity to join our high-profile hotel in Istanbul.
• The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
• Be a part of the highly experienced team.

Key Accountabilities

• Proactively identify, develop, and manage business opportunities across key market segments (travel agencies, wholesalers, consortia, leisure groups, and other distribution channels) to achieve annual room and banquet revenue targets.
• Build and strengthen long-term relationships with domestic and international travel agencies through sales calls, client meetings, roadshows, and promotional activities, while representing the hotel and the Peninsula Hotels brand.
• Manage the entire sales cycle for FIT and group reservations, including preparing quotations, negotiating agreements, converting leads into business, and coordinating contracts.
• Collaborate closely with Sales & Marketing, Reservations, Front Office, Operations, and sister hotels to ensure seamless sales processes, maximize cross-selling opportunities, and share market intelligence.
• Identify new business opportunities, expand the agency portfolio, and implement sales strategies to increase market share in line with the hotel's commercial objectives.
• Monitor competitor activities, market trends, pricing strategies, promotional campaigns, and group movements, providing regular sales reports and market insights to support business decisions.
• Contribute to sales action plans, promotional campaigns, special packages, and departmental initiatives while maintaining accurate customer information and supporting continuous business development.

Profile Description

General requirements

• Luxury hotel Sales preferred and or operational hotel experience, proven sales track record a plus.
• Demonstrates strong organizational skills.
• Exhibits excellent interpersonal and customer service skills.
• Demonstrates strong persuasive and negotiation skills.
• Ability to communicate well with all levels of management and colleagues.
• Self-starter, well presented, team-oriented, excellent communication skills, goals and results-oriented.
• Excellent command in spoken English.

We look forward to welcoming you to the Peninsula family and receiving your resume.