SaaS CRM Administrator – Remote (Salesforce/HubSpot)

YO AI Labs

Çankaya

Remote

TRY 3,912,000 - 5,379,000

Full time

6 days ago

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Job summary

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator to support revenue systems in a fully remote contract role. You will audit CRM and connected platforms, resolve data inconsistencies, and define governance for complex SaaS workflows.

Ideal candidates have 4–6 years of hands-on CRM experience (Salesforce/HubSpot/Dynamics 365), with strong SQL/APIs knowledge and experience across billing or CPQ systems. Excellent English communication is required.

Qualifications

4–6 years of hands-on experience with Salesforce, HubSpot, Dynamics 365, or similar CRM platforms.
Experience leading CRM implementations, migrations, consolidations, or rollouts.
Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
Experience working in SaaS environments.
Excellent written and verbal English communication skills.

Responsibilities

Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
Analyze policy conflicts and determine appropriate business rules.
Review and reconcile data across CRM and connected platforms.
Create clear operational prompts and documentation for complex SaaS scenarios.
Document recommended system changes and operational decisions.
Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
Provide insights on CRM optimization, system design, and sustainable governance.