Remote Wholesale Ops Lead — E-Commerce & Global Retail

Jobgether; Turkey; Remote; TRY 300,000 - 600,000; Full time

Benefits offered by this job

Remote flexibility

Senior leadership role

Global collaboration

Professional development

Job summary

Jobgether is seeking a Senior Wholesale Manager to oversee wholesale operations and order management for a fast-growing global consumer business. This fully remote role is based in Turkey and will coordinate with distributed teams, 3PLs, and internal finance to ensure accurate fulfillment and invoicing.

You will drive scalable SOPs, monitor KPIs, and lead cross-functional collaboration to support international retail growth in a dynamic, remote environment.

Qualifications

• At least 5 years in B2B wholesale operations or e-commerce supply chain.
• At least 2-3 years of people management with remote teams.
• Experience managing KPIs, SLAs, productivity, and coaching.
• End-to-end wholesale order management knowledge.
• Experience with 3PLs and freight forwarders across locations.
• Knowledge of invoicing, payment terms, and financial reconciliation.
• Ability to create scalable SOPs and process maps.
• Proficient in collaborating with cross-functional teams.
• Excellent written and verbal English communication.
• Strong organizational and problem-solving abilities.

Responsibilities

• Oversee wholesale lifecycle from inquiries to invoicing and dispatch.
• Lead distributed teams across shifts and time zones.
• Track KPIs, SLAs, and performance; coach as needed.
• Manage buyer communications, escalations, and order status.
• Coordinate with 3PLs, warehouses, and logistics providers.
• Develop and improve SOPs for order capture, fulfillment, and returns.
• Monitor payments, settlements, and billing discrepancies.
• Provide governance and reporting on operational efficiency.

Tools

Lark

Slack

Notion

Google Workspace

ERP/WMS platforms

Job description

Jobgether is seeking a Senior Wholesale Manager to oversee wholesale operations and order management for a fast-growing global consumer business. This fully remote role is based in Turkey and will coordinate with distributed teams, 3PLs, and internal finance to ensure accurate fulfillment and invoicing.

You will drive scalable SOPs, monitor KPIs, and lead cross-functional collaboration to support international retail growth in a dynamic, remote environment.