Remote Sales & Customer Success Ops Expert

YO AI Labs; Çankaya; Remote; TRY 300,000 - 540,000; Full time

Job summary

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM-driven workflows and data integrity in a fully remote setting. You will apply your experience across Salesforce, HubSpot, and related tools to align revenue processes with business goals.

The role emphasizes building scalable processes, improving reporting, and documenting guidelines to support adoption and ongoing operational improvements across SaaS environments.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong data accuracy, reporting, and workflow management.
• Excellent written and verbal communication.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

Operational judgment

Data reporting

Tools

Salesforce

HubSpot

Job description

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM-driven workflows and data integrity in a fully remote setting. You will apply your experience across Salesforce, HubSpot, and related tools to align revenue processes with business goals.

The role emphasizes building scalable processes, improving reporting, and documenting guidelines to support adoption and ongoing operational improvements across SaaS environments.