Remote German-English Technical Support Agent

Cross Border Talents; Elâzığ Merkez; Remote; TRY 25,000 - 35,000; Full time

Benefits offered by this job

Structured training

IT support

Job summary

Cross Border Talents is seeking customer service personnel to assist in resolving product-related issues. Candidates must be fluent in German and English, demonstrating strong analytical and communication skills. The role offers the opportunity for remote work from Turkey and structured training in a supportive environment.

If you are passionate about helping others and eager to join a global team, please apply now or send your CV to [e-mail].

Qualifications

• Fluent in German (C2) and English (C1).
• Strong analytical thinking and communication abilities.
• Experience in a service-oriented role preferred.

Responsibilities

• Provide technical assistance in German and English.
• Log and track issues in CRM.
• Escalate cases to technical teams.

Skills

German C2

English C1

Analytical thinking

Communication skills

Service background

Job description

Cross Border Talents is seeking customer service personnel to assist in resolving product-related issues. Candidates must be fluent in German and English, demonstrating strong analytical and communication skills. The role offers the opportunity for remote work from Turkey and structured training in a supportive environment.

If you are passionate about helping others and eager to join a global team, please apply now or send your CV to [e-mail].