Remote German–English Rides Support Specialist (DACH)

Cross Border Talents; Konak; Remote; TRY 436,690 - 523,069; Full time

Benefits offered by this job

Meal card allowance (4,500 TL)

Private health insurance

Attendance & quality bonuses

Paid training

Job summary

A leading consulting firm is seeking German-speaking Support Specialists to join the Uber Rides DACH Support Team, working remotely from Turkey. In this role, you will assist Uber drivers and riders by resolving various inquiries and ensuring smooth experiences. The position offers a competitive salary of up to approximately 43,000 TL/month, alongside exceptional benefits including private health insurance and meal allowances. Join us today and become part of a dynamic, international support team.

Qualifications

• Passion for helping people and solving problems.
• Ability to communicate effectively in both German and English.

Responsibilities

• Support Uber drivers and riders via inbound calls.
• Resolve issues using provided procedures and escalate when necessary.
• Handle inquiries about payments, routes, and lost & found cases.

Skills

Customer support

Problem-solving

Fluent in German

Fluent in English

Job description

A leading consulting firm is seeking German-speaking Support Specialists to join the Uber Rides DACH Support Team, working remotely from Turkey. In this role, you will assist Uber drivers and riders by resolving various inquiries and ensuring smooth experiences. The position offers a competitive salary of up to approximately 43,000 TL/month, alongside exceptional benefits including private health insurance and meal allowances. Join us today and become part of a dynamic, international support team.