Regional Customer Success Manager: Payments & Security

Mastercard; Fatih; On-site; TRY 360,000 - 480,000; Full time

Job summary

Mastercard is seeking a Regional Customer Success Manager for Services in Turkey. You will engage with priority customers to drive positive outcomes, ensure value realization, and support the rollout of Mastercard network products.

The role emphasizes collaboration with cross-functional teams and building long-term partnerships. You will identify opportunities to grow the business, evaluate partnerships and ensure financial viability of product offerings, while developing scalable

Qualifications

• Experience in customer success or account management within technology or financial services.
• Knowledge of payments technology or cybersecurity is a plus.
• Strong analytical and communication skills in English and Turkish.

Responsibilities

• Engage with priority customers to ensure positive outcomes and value realization of Mastercard network products.
• Drive growth by identifying opportunities for additional Mastercard products and partnerships.
• Develop training materials and playbooks to support customer priorities and value proposition.

Skills

Customer success

Account management

Cybersecurity

Payments technology

Job description

Mastercard is seeking a Regional Customer Success Manager for Services in Turkey. You will engage with priority customers to drive positive outcomes, ensure value realization, and support the rollout of Mastercard network products.

The role emphasizes collaboration with cross-functional teams and building long-term partnerships. You will identify opportunities to grow the business, evaluate partnerships and ensure financial viability of product offerings, while developing scalable