Quality Assurance Manager

Erateks Tekstil; Bağcılar; On-site; TRY 600,000 - 900,000; Full time

Job summary

Erateks Tekstil in Istanbul Head Office is seeking a seasoned Quality Assurance Manager to lead all QA activities from development to final shipment, ensuring compliance with customer standards and driving continuous improvement across processes.

The role covers laboratory testing, supplier and subcontractor quality management, audits, and CAPA programs, with collaboration across departments to achieve top quality for global brands.

Qualifications

• Bachelor’s degree in Textile Engineering or a related engineering discipline.
• 8–10 years of experience in product development, quality assurance, and quality management within the apparel industry.
• Minimum 5 years of team management experience.
• Advanced level of English proficiency, with the ability to communicate effectively with international customers and manage customer audit and quality evaluation processes.
• Advanced knowledge of production quality processes, customer-specific quality standards, AQL standards, and final inspection procedures.
• Strong technical knowledge of patterns, measurements, fabrics, accessories, printing, embroidery, and packaging processes.
• Strong knowledge and experience in laboratory testing, quality testing requirements, and evaluation of test results.
• Proven experience in supplier and subcontract manufacturer quality management.
• Proficiency in problem-solving methodologies such as RCA, 8D, and CAPA methodologies.
• Strong command of MS Office, particularly Excel; ERP experience is preferred.
• Strong analytical, reporting, and data analysis skills.
• Excellent leadership, team management, communication, and coordination skills.
• Willingness and ability to travel and conduct on-site quality audits at supplier and subcontract manufacturer locations when required.
• Ability to adapt to a dynamic working environment and successfully manage multiple quality processes simultaneously.

Responsibilities

• Lead and manage the overall quality assurance function.
• Ensure that sample development, technical approval, production quality control, and final inspection processes are carried out in accordance with customer requirements and company quality standards.
• Manage and continuously improve all quality processes from product development through final shipment.
• Oversee laboratory testing processes, ensuring tests are planned, conducted, and evaluated per requirements and standards.
• Review laboratory test results, identify quality risks, implement corrective and preventive actions.
• Develop and implement projects aimed at improving quality performance and monitor results.
• Ensure printing, embroidery, accessories, labeling, and packaging meet standards.
• Audit and monitor supplier and subcontract manufacturer quality compliance.
• Lead root cause analysis of quality issues and coordinate corrective actions.
• Coordinate cross-department efforts on critical issues and resolution processes.
• Evaluate supplier quality performance and follow up on action plans.
• Represent the company during customer audits, meetings, and quality evaluations.
• Analyze customer complaints and ensure effective CAPA actions.
• Maintain quality records and documentation for traceability.
• Monitor KPIs and prepare quality reports to drive improvements.

Skills

Quality management

Root cause analysis

8D CAPA

Excel

Supplier quality

Leadership

Data analysis

Auditing

Education

Textile Engineering or related engineering

Tools

ERP

Job description

At Erateks Tekstil, a company operating in the activewear and team sportswear industry and manufacturing for global brands, we are looking for a Quality Assurance Manager to join our Istanbul Head Office.

The role will be responsible for strategically managing all quality processes from product development and laboratory testing through final inspection and shipment, ensuring full compliance with customer quality standards, and leading continuous improvement initiatives to enhance overall quality performance.

Key Responsibilities

• Lead and manage the overall quality assurance function, ensuring that all quality processes are effectively planned, implemented, monitored, and continuously improved.
• Ensure that sample development, technical approval, production quality control, and final inspection processes are carried out in accordance with customer requirements and company quality standards.
• Manage and continuously improve all quality processes from product development through final shipment.
• Oversee laboratory testing processes, ensuring that required tests are planned, conducted, and evaluated in accordance with customer requirements, applicable international standards, and relevant product specifications.
• Review laboratory test results, identify potential quality risks, and ensure that necessary corrective and preventive actions are implemented and followed up.
• Develop and implement projects aimed at improving quality performance and monitor their effectiveness and results.
• Ensure that printing, embroidery, accessories, labeling, and packaging processes meet customer requirements and applicable quality standards.
• Analyze technical and quality risks prior to production and ensure that appropriate preventive actions are taken.
• Manage the technical and quality approval processes for customer samples.
• Audit and monitor the quality compliance of production activities carried out by suppliers and subcontract manufacturers.
• Lead root cause analysis of quality issues arising during production and coordinate permanent corrective and improvement actions.
• Ensure effective coordination among relevant departments on critical quality issues and lead the resolution process.
• Evaluate the quality performance of suppliers and subcontract manufacturers, establish action plans, and follow up on their implementation.
• Represent the company during customer audits, technical meetings, quality evaluations, and related customer processes.
• Analyze customer complaints and ensure the effective implementation and follow-up of corrective and preventive actions.
• Ensure that quality records, sample records, laboratory test reports, and technical documentation are maintained accurately, consistently, and in a traceable manner.
• Monitor key quality performance indicators, prepare quality reports, identify improvement opportunities, and take necessary actions to achieve quality targets.

Qualifications

• Bachelor’s degree in Textile Engineering or a related engineering discipline.
• 8–10 years of experience in product development, quality assurance, and quality management within the apparel industry.
• Minimum 5 years of team management experience.
• Advanced level of English proficiency, with the ability to communicate effectively with international customers and manage customer audit and quality evaluation processes.
• Advanced knowledge of production quality processes, customer-specific quality standards, AQL standards, and final inspection procedures.
• Strong technical knowledge of patterns, measurements, fabrics, accessories, printing, embroidery, and packaging processes.
• Strong knowledge and experience in laboratory testing, quality testing requirements, and evaluation of test results.
• Proven experience in supplier and subcontract manufacturer quality management.
• Proficiency in problem-solving methodologies such as RCA, 8D, and CAPA methodologies.
• Strong command of MS Office, particularly Excel; ERP experience is preferred.
• Strong analytical, reporting, and data analysis skills.
• Excellent leadership, team management, communication, and coordination skills.
• Willingness and ability to travel and conduct on-site quality audits at supplier and subcontract manufacturer locations when required.
• Ability to adapt to a dynamic working environment and successfully manage multiple quality processes simultaneously.