People and Culture Specialist

NMQ Digital; Fatih; Hybrid; TRY 180,000 - 300,000; Full time

Benefits offered by this job

Private Health Insurance

Birthday Time Off

Additional Annual Leave

Referral Program

NMQ Academy access

Mentorship Program

Team environment

Job summary

NMQ Digital is seeking a People & Culture Specialist in Istanbul to manage HR operations, local compliance, and business partnering for Turkey. The role supports onboarding to offboarding, benefits, and legal documentation while contributing to global P&C initiatives.

It is a hybrid position with three days in the office and two remotely. The ideal candidate has a Bachelor’s degree in HR or related field and at least 2 years of HR experience, including payroll, contracts, and GDPR compliance,

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum 2 years of experience in HR operations or generalist roles
• Solid understanding of Turkish Labor Law and Social Security legislation
• Experience with HRIS systems (e.g., BambooHR is a plus)
• High attention to detail, organization, and time management skills
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (especially Excel)
• Fluency in Turkish and English (written and spoken)

Responsibilities

• Manage HR day-to-day operations including payroll documentation, benefits enrollment, and pension plan administration
• Ensure local labor law compliance (Turkish Labor Law, Social Security, SGK) and maintain records
• Provide HR support to country management and line managers (HRBP)
• Coordinate engagement events, attendance tracking, and internal communications
• Develop and implement global HR programs and automation projects
• Handle visas and work permit processes for expatriates working in Turkey

Skills

Turkish fluency

English fluency

Excel

HR operations

HR communications

Attention to detail

Education

Bachelor's in HR / related

Tools

BambooHR

HRIS systems

Job description

At NMQ Digital, we orchestrate digital excellence for global brands. We are a Dutch-rooted, fast-growing digital partner to the world's leading multinationals, helping marketing leaders move from fragmented execution to unified orchestration, where strategy, technology, content, and data work in concert toward measurable outcomes.

Our practice spans Traffic Generation, Content Management, E-Mail Marketing, Project Management, Full-Stack Development, Digital Strategy & AI Transformation, Data & Analytics, and UX/UI Content Design, delivered as one cohesive capability, instead of a patchwork of services.

With offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogotá, and Portland, our multicultural team turns global complexity into competitive advantage. Different perspectives, languages, and lived experiences are how we hear what others miss and orchestrate what others can't.

We are currently looking for a People & Culture Specialist to join our team.

The Global People & Culture Specialist will be responsible for managing the full scope of HR administrative, legal, and business partnering operations in Turkey, ensuring compliance with local labor laws and company policies. This role plays a key part in supporting the employee life cycle, from onboarding to offboarding, benefits administration, legal documentation, and employee engagement activities, while also acting as the primary local point of contact for people-related guidance to Country Management, Line Managers, and employees within the Istanbul office. Beyond the local scope, this role also contributes to global P&C initiatives, including automation, process development, and the rollout of global programs. This is a hybrid role - three days in the office and two days remote per week.

RESPONSIBILITIES

1. HR Day-to-Day Operations

Payroll

• Support the country payroll cycle with accurate documentation and timely submissions to Global Payroll
• Manage private health insurance enrollments, terminations, and policy tracking
• Administer meal card (Edenred) distributions, balance control, and order processes
• Oversee individual pension plan (BES) enrollment, cancellations, and maintenance
• Keep employees informed on benefit programs and ensure system accuracy

Offboarding

• Prepare exit documents and ensure proper termination procedures
• Organize and conduct exit interviews; collect feedback
• Archive personnel files and execute system termination steps
• Submit SGK exit notifications and cancel private health insurance
• Prepare employment and confidentiality contracts in accordance with legal standards
• Manage employee and vendor contracts in line with labor law compliance, and support renewals of benefit and payroll vendor agreements
• Liaise with external legal counsel for employment contract reviews and legal document updates

Local Labor Law Implementation

• Ensure full compliance with Turkish Labor Laws, work regulations, and Social Security requirements, including Health & Safety compliance
• Submit necessary employment status updates to İŞKUR and SGK
• Coordinate official transitions for legal entity or SGK registration changes
• Monitor validity of legal documents and take required actions
• Maintain accurate and up-to-date employee records, and track internal agreements, job descriptions, and role changes
• Collect and store GDPR and other legal consent forms
• Prepare official HR letters (employment letters, salary confirmations, visa support letters, etc.)
• Handle residence and work permit (WP) applications for expatriates working in Turkey
• Provide documentation support for Turkish employees relocating abroad (e.g., Netherlands office relocation)
• Prepare official documentation for business and personal travel, including visa support

2. HRBP (Business Partner Role)

BP Support

• Provide local labor law know-how and guidance to Country Management and Line Managers
• Provide day-to-day HR support to Country Management, Line Managers, and employees in Turkey

Engagement & Events & Office Attendance

• Support Country Management with office attendance tracking
• Coordinate celebrations for personal milestones (birthdays, weddings, new babies, etc.) and special days
• Plan and execute internal events, such as company parties, MOMAC, and New Year (Edenred) gifts
• Draft and publish announcements and updates on internal communication platforms (e.g., Mercure)

P&C Tickets

• Resolve all country-based P&C tickets and manage tickets for global programs under own responsibility

3. Global Programs & Projects Responsibilities

• Develop AI and automation projects to improve efficiency, optimizing global HR processes and supporting strategic initiatives
• Support global programs and initiatives, and streamline HR and People & Culture processes globally
• Ensure alignment between country and global processes

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum 2 years of experience in HR operations or generalist roles
• Solid understanding of Turkish Labor Law and Social Security legislation
• Experience with HRIS systems (e.g., BambooHR is a plus)
• High attention to detail, organization, and time management skills
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (especially Excel)
• Fluency in Turkish and English (written and spoken)

WHAT WE OFFER

Private Health Insurance:

We provide private health insurance from Allianz.

Birthday Time Off:

A half-day off is granted on birthdays.

Additional Annual Leave Days on the 1st year:

7.5 additional leave days, effective start date in NMQ empowers our employees to balance their work and personal lives seamlessly.

Referral Program:

Our referral program ‘’Friends2Work’’ encourages our employees to refer their friends followed by a cash award once they are hired.

Self-Improvement:

Access to numerous online courses and training in our own in-house training platform NMQ Academy & access to our exclusive Mentorship Program provided by our brilliant senior peers.

Team Environment:

We give you to opportunity to work with global brands together with a fun, diverse, and dynamic team and become a part of a global success story!

By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com.

NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Great orchestration requires every voice in the room.

Don't be discouraged if you feel you don't meet every single requirement for a role growth is part of how we play, and there is always room to develop your craft at NMQ.

Should your application be successful, a member of our Talent Acquisition team will be in touch shortly. If you are not contacted within 30 days regarding the position you applied for, please consider that your application has not been successful for that role.