Otokoç Konya Volvo - After Sales Services Leader

Otokoç Otomotiv; Selçuklu; On-site; TRY 700,000 - 950,000; Full time

Benefits offered by this job

Complementary Health Insurance

Private Health Insurance (Optional)

Lunch Voucher and Cafeteria

Nursery support

Social Assistance Package

Job summary

Otokoç Konya Volvo is seeking an experienced After Sales Services Leader to drive service targets, profitability, and strategic initiatives in the Konya region. You will lead service planning, budget adherence, and investment decisions to improve workshop performance and customer acquisition.

The role requires 5+ years in automotive after-sales with managerial experience, strong leadership, and analytical thinking.

Qualifications

• Bachelor’s degree in engineering, preferably Mechanical Engineering.
• At least 5 years (3 years managerial) experience in the automotive industry.
• Have managerial skills.
• Have technical knowledge about after-sales service.
• Strong communication, representation and persuasion skills.
• Able to think analytically and build systems.
• Driving license is a must.

Responsibilities

• Determine annual number of services, turnover, and profitability targets and create an annual business plan.
• Establishing and implementing strategies to achieve objectives.
• Check compliance of service expenses with the budget and manage resources.
• Determine annual investment plans for the service and ensure implementation.
• Carry out improvement activities to increase workshop efficiency.
• Plan and implement activities to gain new customers.

Skills

Communication

Persuasion

Leadership

Analytical thinking

Education

Bachelor’s degree in engineering (prefer Mechanical)

Job description

A World Full of Goodness, Success, and Innovation awaits you at Otokoç Otomotiv. If you want to be included in a World Full of Future, let's meet!

Otokoç Otomotiv, which was established in 1928 as the first investment of the Koç Group in the automotive sector and started the history of automotive in Turkey, today; Otokoç, Avis, Avis Filo, Avis Filo Maestro, Budget, Otokoç Insurance, Otokoç Used Car, otokocihale.com, is Turkey's largest automotive retailing, car rental and car sharing company serving with Otokoç Parts and Lastick brands.

Under the roof of Otokoç, new vehicle sales, service, and spare parts services, wholesale spare parts sales, insurance and financing, accessory sales, used car vehicle sales, and vehicle protection systems under the Ford, Ford Trucks, Volvo, Fiat, Alfa Romeo, Jeep, and Maserati brands, in short offers all automotive solutions to the customers under one roof.

In car rental, short-term rental with Avis and Budget brands; Operational leasing with Avis Filo, also known as fleet leasing; Fleet management with the Avis Filo Maestro brand to the customers.

Continuing the activities at nearly 400 points in 9 countries, including Turkey, Greece, Azerbaijan, Hungary, Georgia, Kazakhstan, Ukraine, Northern Cyprus, and Northern Iraq, with the vision of \" Being a global and leading reference point developing innovative mobility solutions. \"

If you want to work in a working environment that defines the values of development, innovation, cooperation, sincerity and transparency as the indispensable values of its culture,

Our position where we invite you to join us: Otokoç Konya Volvo - After Sales Services Leader

If you say that you have a strong analytical side and make target and solution-oriented work a priority, and if you keep your curiosity alive with new information every day, you should take a look at the details of the advertisement!

So, what responsibilities does the After Sales Services Leader take on at Otokoç Otomotiv?

• To determine the annual number of services, turnover, and profitability targets in line with the company policies and targets and create an annual business plan.


• Establishing and implementing strategies to achieve the objectives


• Within the framework of the business plan, to check the compliance of the service expenses with the budget and to manage the resources effectively


• To determine the annual investment plans of the service and to ensure its implementation


• Carrying out improvement activities to increase workshop efficiency


• Planning and implementing activities to gain new customers

What are the Required Qualifications?

• Bachelor’s degree in engineering departments, preferably Mechanical Engineering


• At least 5 years (3 years managerial) experience in the automotive industry


• Have managerial skills


• Have technical knowledge about after-sales service


• Strong communication, representation and persuasion skills


• Able to think analytically and build systems


• Driving license is a must

Also, what do we promise you in this world?

• Complementary Health Insurance


• Private Health Insurance (Optional)


• Food and Service (Lunch Voucher and Cafeteria)


• Nursery support


• Social Assistance Package

How Do Our Recruitment Processes Proceed?

Our recruitment process consists of the following stages. Our process length varies according to the position. We want you to know that at the end of the process, we will inform you according to your suitability for the position.

• Application


• Preliminary assessment


• Telephone and face-to-face / online interview


• Inventory stage


• Reference research