Order Management & Customer Care Specialist - Turkish

Medtronic; Fatih; On-site; TRY 180,000 - 280,000; Full time

Job summary

Medtronic plc in Turkey is seeking a Customer Care & Order Operations Professional. You will receive, review and process customer orders via SAP, validate details, and handle invoicing and returns while coordinating with Sales, Supply Chain and Finance to ensure smooth delivery.

Ideal candidates have a bachelor’s degree, experience in customer service or order management, and strong Turkish and English communication skills, with proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree or equivalent qualification.
• Experience in customer service, order management or order-to-cash.
• Fluency in Turkish and good command of English (written and spoken).

Responsibilities

• Receive, review and process customer orders accurately through SAP.
• Validate order information and customer-specific requirements for accuracy.
• Handle returns, invoicing and other order-related requests per processes.
• Process order changes and corrections as needed for timely resolution.
• Collaborate with Sales, Finance and Operations to ensure timely delivery.

Skills

Turkish

English

Microsoft Office

Transactional data handling

Education

Bachelor's degree

Tools

SAP

Job description

Medtronic plc in Turkey is seeking a Customer Care & Order Operations Professional. You will receive, review and process customer orders via SAP, validate details, and handle invoicing and returns while coordinating with Sales, Supply Chain and Finance to ensure smooth delivery.

Ideal candidates have a bachelor’s degree, experience in customer service or order management, and strong Turkish and English communication skills, with proficiency in Microsoft Office.