Order Management Assistant-Temporary

Volvo Penta AB; Fatih; On-site; TRY 160,000 - 220,000; Full time

Job summary

Volvo Penta AB in Turkey is seeking a dedicated Order Management specialist for a one-year temporary position. This role focuses on creating, monitoring, and managing sales orders, ensuring accuracy and timely release to production.

You will collaborate with Logistics, Sales and Finance to confirm delivery dates, validate payments, review documents, and support post-order activities. Strong English skills and MS Office proficiency are essential.

Qualifications

• Bachelor's degree in business-related fields as listed.
• Internship or work experience in foreign trade, order management or logistics preferred.
• Strong communication skills in English and ability to coordinate across teams.

Responsibilities

• Create, monitor, and manage sales orders to ensure smooth processing and timely release to production.
• Review order accuracy and readiness prior to production release to minimize changes.
• Identify and resolve hold codes to prevent delays and keep orders on schedule.
• Coordinate with Logistics and Sales to confirm delivery schedules and provide accurate dates.
• Review payment terms and monitor status to ensure payments are received before shipment.
• Verify payment status in SAP and communicate updates to stakeholders.
• Review shipping documents for compliance including Incoterms and quantities.
• Coordinate with customers and logistics teams to ensure seamless shipment readiness.
• Monitor unapplied invoices and support reconciliation with Finance.
• Handle returns, order modifications, and other post-order activities.
• Create debit/credit orders to correct invoicing discrepancies.
• Support inventory optimization by reducing unapproved stock.
• Participate in regional/global meetings and cross-functional initiatives.

Skills

English proficiency

MS Office

Education

Bachelor's degree in Business Administration

Bachelor's degree in Foreign Trade

Bachelor's degree in Logistics

Tools

Oracle

SAP

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

At Volvo Penta you will contribute to the transformation of our company, the transport industry and society at large.

This is a temporary position for a period of one year.

You Will

• Create, monitor, and manage sales orders to ensure smooth order processing and timely release to production.
• Review and validate order accuracy, completeness, and readiness prior to production release, ensuring all requirements are met and minimizing post-release changes.
• Proactively identify and resolve technical, operational, or credit-related hold codes to prevent delays and ensure orders progress according to plan.
• Collaborate closely with Logistics and Sales teams to confirm delivery schedules and provide customers with accurate order acknowledgements and promised delivery dates.
• Review payment terms and monitor payment status to ensure all required payments are received prior to shipment in line with agreed commercial terms.
• Verify payment status in SAP and coordinate with relevant stakeholders to communicate payment-related updates.
• Review customs and shipping documentation to ensure compliance and accuracy, including pricing, Incoterms, quantities, product specifications, and other shipment details.
• Coordinate with customers, customer logistics teams, and relevant global stakeholders to ensure seamless order fulfillment and shipment readiness.
• Monitor unapplied invoices and outstanding payments, and work closely with the Finance team to ensure timely reconciliation and clearance.
• Handle customer requests related to returns, order modifications, resales, and other post-order activities.
• Create debit and credit orders when required to correct invoicing discrepancies.
• Support inventory optimization efforts by proactively working to reduce and ship unapproved stock.
• Follow up on customer account receivables and support collection processes when necessary.
• Actively participate in regional and global meetings, forums, and cross-functional initiatives.
• Contribute to continuous improvement activities, ad hoc projects, and additional responsibilities as assigned.

Who are you?

Do you dream big? We do too, and we are excited to grow together.

Main Requirements For This Role

• Bachelor's degree in Business Administration, Foreign Trade, Logistics, or a related field
• Long-term internship or work experience in Foreign Trade, Order Management, Logistics, or related functions is a plus
• Excellent written and verbal communication skills in English
• Proficiency in MS Office applications; experience with Oracle and SAP is an advantage
• Strong willingness to learn and develop in an international business environment
• Detail-oriented with strong follow-up, coordination, and communication skills

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Volvo Group Digital Technology & Operations (DTO)

Volvo Group Digital Technology & Operations (DTO) is a new division. The organizational set up is structured around domains, digital products with functions for digital excellence to deliver outstanding customer experience.

Joining the new DTO division means being part of a fast-moving digital product-oriented organization where teams truly own what they build from idea to delivery. In DTO, we work in agile, cross-functional teams, mastering the latest technology, and creating outstanding digital experiences that make a real difference for our colleagues and Volvo Group customers around the world. We put people first and build our culture on trust, passion, customer success, change, and performance. If you want to grow, collaborate across functions and entities, and help shape the future of digital products within Volvo Group, DTO is a great place to be.

In some countries and for specific positions within Volvo Group Digital Technology & Operations, background checks (verification of selected information provided by the candidate) may be required, in accordance with local laws & regulations. If this is applicable to the role you have applied for, you will be informed.