Operations Specialist

Envista; Fatih; On-site; TRY 350,000 - 520,000; Full time

Job summary

Envista is seeking an experienced Operations Specialist in Istanbul to manage the end-to-end order fulfillment process. You will serve as the main point of contact for order inquiries, accurately enter orders in the ERP, and coordinate with warehouse and logistics teams to ensure timely shipments.

You will review orders for accuracy, track the lifecycle from entry to invoicing, and produce regular status reports.

Qualifications

• 5+ years of experience in order management, customer service, supply chain or logistics.
• Experience working with ERP systems.
• Knowledge of order fulfillment, inventory management, and logistics processes.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication and stakeholder management abilities.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional working proficiency in English (written and spoken).

Responsibilities

• Serve as the primary point of contact for order-related inquiries from both internal and external stakeholders.
• Accurately enter, validate, and process customer orders within the ERP system.
• Review orders to ensure accuracy of product codes, quantities, pricing, and delivery information prior to processing.
• Manage and monitor the complete order lifecycle, from order entry through delivery and invoicing.
• Collaborate closely with warehouse, logistics, and supply chain teams to ensure timely and accurate shipment of customer orders.
• Process order amendments, cancellations, returns, and special customer requests in a timely manner.
• Track shipment status and proactively follow up on delayed, pending, or outstanding deliveries.
• Communicate order updates and delivery information to customers and internal stakeholders.
• Prepare and maintain regular reports on order status, backorders, shipment performance, and service levels.
• Identify opportunities to improve order management processes, operational efficiency, and customer satisfaction.
• Ensure compliance with company policies, service standards, and operational procedures.

Skills

Order management

Customer service

Supply chain

Logistics

Analytical skills

Attention to detail

Communication

Stakeholder management

Excel

Tools

ERP systems

Microsoft Excel

Job description

TUR - Istanbul - Nobel BiocareR5026753TürkiyeSalesJob descriptionWe are seeking a detail-oriented and customer-focused Operations Specialist to join our team. In this role, you will be responsible for managing the end-to-end order fulfillment process, ensuring seamless coordination between customers, internal stakeholders, warehouse operations, and logistics partners. The ideal candidate possesses strong organizational skills, a proactive mindset, and a commitment to delivering an outstanding customer experience.Job DescriptionServe as the primary point of contact for order-related inquiries from both internal and external stakeholders.Accurately enter, validate, and process customer orders within the ERP system.Review orders to ensure accuracy of product codes, quantities, pricing, and delivery information prior to processing.Manage and monitor the complete order lifecycle, from order entry through delivery and invoicing.Collaborate closely with warehouse, logistics, and supply chain teams to ensure timely and accurate shipment of customer orders.Process order amendments, cancellations, returns, and special customer requests in a timely manner.Track shipment status and proactively follow up on delayed, pending, or outstanding deliveries.Communicate order updates and delivery information to customers and internal stakeholders.Prepare and maintain regular reports on order status, backorders, shipment performance, and service levels.Identify opportunities to improve order management processes, operational efficiency, and customer satisfaction.Ensure compliance with company policies, service standards, and operational procedures.Job requirements5+ years of experience in Order Management, Customer Service, Supply Chain, or Logistics Operations.Experience working with ERP systems.Knowledge of order fulfillment, inventory management, and logistics processes.Strong analytical and problem-solving skills with high attention to detail.Excellent communication and stakeholder management abilities.Proficiency in Microsoft Office applications, particularly Excel.Ability to manage multiple priorities in a fast-paced environment.Professional working proficiency in English (written and spoken).Target Market Salary Range:Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.For Field Sales roles, the salary range listed reflects base pay only and does not include incentive pay opportunities under the applicable sales compensation plan.-Operating Company:Nobel BiocareEnvista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdfRead moreNobel BiocareOperating Company:Nobel BiocareLocation:TUR - Istanbul - Nobel BiocareDate Posted:October 20 , 2026Req Number:R5026753BenefitsCaring for our employees and their familiesHealth & WellbeingWe offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.Retirement & Financial BenefitsWe are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.Life & Disability InsuranceWe provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.Paid Time OffWe know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.Learning & Career DevelopmentWe believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.Our hiring processAt Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.1. Application ReviewAfter you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.2. InterviewsYou’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.3. Offer DecisionIf selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.4. OnboardingOnce you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.