Operation Team Leader - Ankara

United Parcel Service, Inc.; Çankaya; On-site; TRY 180,000 - 300,000; Full time

Job summary

United Parcel Service, Inc. is seeking a skilled professional based in Ankara to drive business process optimization and lead improvement initiatives within a fast-paced parcel operation.

You will support performance management, KPI tracking, and cross-site collaboration to enable efficient services. The role requires a Bachelor or Master in Industrial Engineering or related fields, 2–4 years of experience, and fluent English.

Qualifications

• Bachelor or Master degree in Industrial Engineering and/or similar sciences.
• 2–4 years of work experience.
• Fluent in English.
• Strong customer focus and communication abilities.
• Analytical and problem-solving skills.
• Demonstrate leadership skills or potential.
• Ability to build relationships and work well in a team.
• Willingness to relocate/move between UPS sites and reside in Ankara.

Responsibilities

• Lead business process optimization activities across the company.
• Drive process improvement initiatives and monitor impact.
• Support operational performance management.
• Assist with monthly performance reporting and KPI tracking.
• Own KPI responsibilities and reporting accuracy.
• Assist with new operational program implementations.
• Provide early responsibility and fast progression toward managerial roles.
• Work in fast-paced site environments with regular feedback.
• Conduct research for agency opportunities and improvement areas.
• Perform operational and financial analysis of agencies and monitor processes.

Skills

Fluent in English

Good communication

Interpersonal skills

Leadership potential

Team collaboration

Mobility between UPS sites

Responsibility

Ankara resident

Education

Bachelor or Master Degree in Industrial Engineering or similar sciences

Job description

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Job Description:

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

QUALIFICATIONS

• Bachelor or Master Degree in Industrial Engineering and/or similar sciences
• 2 - 4 years of work experience
• Fluent in English
• Customer focused
• Good communication and interpersonal skills
• Good analytical and problem solving skills
• Demonstrate leadership skills/potential
• Ability to build relationships and work well as part of a team
• Strong interest in career opportunities in the parcel industry
• Strong sense of responsibility
• Flexibility and mobility to move between UPS sites
• Residing in Ankara

JOB DESCRIPTION

• Business process optimization activities among the company
• Leading process improvement initiatives
• Support on operational performance management
• Support on monthly performance management
• Responsible from KPI'S
• Support on new operational program implementations
• Early responsibility and fast progression to managerial operational roles
• Experience of working within fast paced sites and environments
• Regular performance feedback and personal development planning
• Receiving agency offers and to carry out the needed researches
• Making the operational and financial analysis of agencies , following up the business process and controling it.

Employee Type:

Permanent

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