On-Call Support Engineer (Snowflake & Data Platform)

adesso Turkey; Turkey; On-site; TRY 280,000 - 430,000; Full time

Benefits offered by this job

Private health insurance

Bonus program

Udemy access

Employee development

Job summary

adesso Turkey is seeking an On-Call Support Engineer for Snowflake and Data Platform to join a fast-paced, cross-functional team delivering enterprise-grade products for local and global markets.

You will monitor data pipelines, troubleshoot Snowflake environments, and collaborate with IT consultants, delivery managers, DevOps, QA and developers to resolve incidents and improve data integrity. English proficiency is essential for global collaboration.

Qualifications

• At least 2 years' experience implementing data warehouse or data integration solutions on Snowflake.
• Hands-on experience with dbt, Snowflake, SQL/HQL, Python, PySpark, Airflow and Git.
• Strong knowledge of Snowflake utilities and concepts, including SnowSQL, SnowPipe, tables, roles, Virtual Warehouses, data sharing and clones.
• Strong SQL skills, including experience with complex queries, stored procedures and query optimisation.
• Experience using Python for scripting and working with relational databases or PySpark in an analytical context.
• Strong analytical and systematic problem-solving skills.
• Excellent spoken and written English, with the ability to collaborate with clients and distributed teams.

Responsibilities

• Monitor Snowflake and data integration processes during assigned support periods, and respond to production incidents and service interruptions.
• Investigate failed or delayed data jobs and pipelines, including processes involving SnowPipe, dbt.
• Use SQL, Python scripts and Snowflake utilities to diagnose issues, assess data quality and support service recovery.
• Validate data for accuracy and completeness, identify data issues and help maintain data integrity.
• Work with business owners and cross-functional teams—including IT consultants, delivery managers, DevOps, QA and developers—to coordinate incident resolution and communicate progress.
• Document incidents and resolution steps, and identify opportunities to prevent recurring issues through improvements or automation.
• Support the delivery of project tasks and milestones in collaboration with clients and colleagues.

Skills

Analytical thinking

Problem solving

English proficiency

Cross-functional collaboration

Tools

dbt

Snowflake

SQL/HQL

Python

PySpark

Airflow

Git

SnowSQL

SnowPipe

Job description

We are looking for On-Call Support Engineer – Snowflake & Data Platform join our fast-paced and self-accountable team that delivers enterprise-level products for local and global markets. You will work with IT consultants, delivery managers, DevOps engineers, QA teams, BE, FE, and mobile developers to deliver best-in-class digital products.

where you can code, grow, and inspire others.

On-Call Coverage

The customer requires 24-hour operations support on designated High Care Business-Critical Days. You’ll take part in the team’s support rota for these periods:

• The first four working days of every month


• Every Monday


• The last day of every month


• The two weeks leading up to each quarterly Earnings Call

Earnings Call dates are not confirmed on a fixed annual schedule; they depend on the Board's decision and will be shared once confirmed.

What will you do?

• Monitor Snowflake and data integration processes during assigned support periods, and respond to production incidents and service interruptions.


• Investigate failed or delayed data jobs and pipelines, including processes involving SnowPipe, dbt.


• Use SQL, Python scripts and Snowflake utilities to diagnose issues, assess data quality and support service recovery.


• Validate data for accuracy and completeness, identify data issues and help maintain data integrity.


• Work with business owners and cross-functional teams—including IT consultants, delivery managers, DevOps, QA and developers—to coordinate incident resolution and communicate progress.


• Document incidents and resolution steps, and identify opportunities to prevent recurring issues through improvements or automation.


• Support the delivery of project tasks and milestones in collaboration with clients and colleagues.

What are we looking for?

• At least 2 years' experience implementing data warehouse or data integration solutions on Snowflake.


• Hands-on experience with dbt, Snowflake, SQL/HQL, Python, PySpark, Airflow and Git.


• Strong knowledge of Snowflake utilities and concepts, including SnowSQL, SnowPipe, tables, roles, Virtual Warehouses, data sharing and clones.


• Strong SQL skills, including experience with complex queries, stored procedures and query optimisation.


• Experience using Python for scripting and working with relational databases or PySpark in an analytical context.


• Strong analytical and systematic problem-solving skills.


• Excellent spoken and written English, with the ability to collaborate with clients and distributed teams.


• Proficient in spoken and written English

Our commitment to you

• A well-established, next-generation organization


• Working hubs spread out in different locations in Turkey


• An agile & lean organization and optimized work processes


• Living locally (100% digital) and working globally in international projects


• Competitive salary, private health insurance, and comprehensive benefits


• A bonus system based on company performance and individual contributions


• Graduate school tuition support at the master's or doctorate level (please ask for details)


• Supported personal development and a diverse culture where you can thrive, learn, and contribute to your fullest potential


• Life-long learning with unlimited Udemy access


• Social clubs, team activities, and regular company-wide events


• Volunteering opportunities (when you join the adesso "Good 4 Future" community)

adesso Turkey empowers enterprises through custom software development and IT consultancy. We deliver the finest-caliber digital solutions — transforming businesses, people, and technology.

Our group headquarters is based in Dortmund, Germany, and we have over 11.100 colleagues working at 65 different sites around the globe. Check out www.adesso.com.tr to find out more.