On-Call Spa Therapist - Luxury Wellness Expert

The Hongkong and Shanghai Hotels, Limited; Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

The Peninsula Istanbul is seeking an experienced spa manager to lead luxury wellness services along the Bosphorus in Karaköy. You will oversee guest treatments, ensure exceptional service standards, and coordinate with reception and other departments to optimize experiences for high-profile guests.

Ideal candidates will have at least 3 years of spa management in luxury hospitality, outstanding communication, and fluency in English and Turkish to engage a diverse guest mix.

Qualifications

• Minimum 3-years’ experience of spa management in a luxury hotel.
• Excellent interpersonal communication and organizational skills.
• Fluent English and Turkish communication proficiency.

Responsibilities

• Ensure guest comfort during treatments and drive guest satisfaction.
• Promote wellness and tailor treatments to meet guest wellness needs.
• Apply both theoretical and practical knowledge of muscular/skeletal health in treatments.
• Maintain consistency in treatment quality and adherence to Peninsula standards.
• Communicate effectively with the Spa Reception Desk regarding appointments, billing, and retail.
• Provide guests with guidance on postural improvement, stretching, strengthening and relaxation exercises.

Skills

Spa management

Interpersonal skills

Organizational skills

Fluent English

Turkish language

Job description

The Peninsula Istanbul is seeking an experienced spa manager to lead luxury wellness services along the Bosphorus in Karaköy. You will oversee guest treatments, ensure exceptional service standards, and coordinate with reception and other departments to optimize experiences for high-profile guests.

Ideal candidates will have at least 3 years of spa management in luxury hospitality, outstanding communication, and fluency in English and Turkish to engage a diverse guest mix.