On-Call Guest Service Waiter/Waitress

Hilton

Fatih

On-site

TRY 223,000 - 335,000

Full time

4 days ago

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Job summary

Hilton Istanbul Bomonti Hotel & Conference Center is seeking an Oncall Waiter/Waitress to engage guests, take and deliver orders, and uphold Hilton’s renowned service standards. You will warmly welcome guests, guide them to tables, and provide menu information while recommending food and beverages.

This role emphasizes guest satisfaction, teamwork, and adherence to hygiene and safety regulations. The position requires a professional appearance, strong communication, and a team-oriented mindset

Qualifications

Experience in food and beverage service.
Strong commitment to guest satisfaction and service excellence.
Excellent communication skills with a friendly, guest-oriented approach.
Team player with a dynamic and solution-oriented mindset.
Well-groomed with a professional appearance.

Responsibilities

Engage guests during their visit and take/serve orders.
Ensure Hilton quality and service standards are met.
Welcome guests and escort to tables.
Provide information about the menu and offer recommendations.
Deliver food and beverage in line with service standards.
Monitor guest satisfaction and respond to requests promptly.
Maintain cleanliness and overall restaurant appearance to standard.
Comply with hygiene, food safety and safety regulations.
Support teamwork for smooth restaurant operations.

Skills

Food & Beverage Service

Guest Satisfaction

Communication

Team Player

Professional Appearance

Job description

This role emphasizes guest satisfaction, teamwork, and adherence to hygiene and safety regulations. The position requires a professional appearance, strong communication, and a team-oriented mindset

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