National Test Center & Student Services Coordinator

University of Maryland Global Campus; Seyhan; On-site; TRY 2,155,000 - 3,113,000; Full time

Benefits offered by this job

Comprehensive health coverage

Tuition remission for employees and dependents

Additional compensation adjustments

Job summary

An international university in Turkey is seeking a dedicated individual to provide outstanding customer service to students throughout their academic journey. The role requires a Bachelor's degree and a strong customer service background. Candidates must be able to work in a fast-paced environment and participate in various outreach events to support recruitment. This position offers a comprehensive benefits package, including health coverage and tuition remission.

Qualifications

• Bachelor's degree from a regionally-accredited institution or equivalent.
• Background in customer service required.
• Must pass a background check.

Responsibilities

• Provide students with superior customer service throughout the academic cycle.
• Maintain knowledge of UMGC systems and document student contacts.
• Participate in outreach activities and events for recruitment.

Skills

Customer service experience

Communication skills

Office management skills

Attention to detail

Interpersonal skills

Education

Bachelor’s degree from a regionally-accredited institution

Tools

Salesforce

Peoplesoft

Job description

An international university in Turkey is seeking a dedicated individual to provide outstanding customer service to students throughout their academic journey. The role requires a Bachelor's degree and a strong customer service background. Candidates must be able to work in a fast-paced environment and participate in various outreach events to support recruitment. This position offers a comprehensive benefits package, including health coverage and tuition remission.