Arvato Logistics is a leading international service provider operating in the field of supply chain management and e-commerce.
Arvato Logistics is a company affiliated with the German company Bertelsmann, which owns all of its shares. With more than 17,000 employees worldwide in over 100 locations, we develop innovative supply chain management and e-commerce solutions for our customers by combining our industry expertise with the right technologies.
Our customers are primarily in fashion, technology, cosmetics, health and consumer products; It consists of well-known brands operating in the retail and industrial sectors, as well as newly established medium-sized companies. We support our customers to grow their businesses with the B2B and B2C logistics services we offer in our warehouses.
What You’ll Do
- Manage and coordinate day-to-day warehouse and logistics operations to ensure efficient and high-quality execution,
- Lead, manage and develop the operational team, ensuring effective workforce planning and team performance,
- Monitor operational processes, identify bottlenecks and improvement opportunities, and lead continuous improvement initiatives,
- Identify system-related development needs, document requirements, coordinate testing processes and follow implementation,
- Monitor operational KPIs and ensure regular reporting in line with agreed targets and customer requirements,
- Manage customer requests, operational issues and improvement actions with a customer-oriented approach,
- Coordinate with internal departments to ensure effective execution of operational and project-related processes,
- Identify training and development needs of the team and ensure necessary training activities are delivered,
- Prepare and follow operational work plans during new project implementations and support project launches,
- Take an active role in identifying and resolving operational problems in cooperation with relevant departments,
- Support cost studies, invoicing processes and operational financial follow-up for assigned projects,
- Increase team motivation, guide employees and actively support problem-solving processes,
- Ensure operations are carried out in compliance with Quality, Information Security, Occupational Health & Safety and Environmental Management System requirements,
- Identify operational risks and opportunities and ensure necessary corrective and improvement actions are taken.
Your Profile
- Associate’s or Bachelor’s degree from a related field,
- Minimum 4 years of experience in logistics and warehouse operations, preferably within e-commerce operations,
- Experience in managing and developing operational/warehouse teams,
- Good knowledge of warehouse management systems (WMS) and warehouse processes,
- Good command of MS Office applications,
- English knowledge is preferred,
- Strong analytical thinking, process analysis and problem-solving skills,
- Strong planning, organization and time management skills,
- Ability to monitor team performance and ensure timely and effective execution of operational activities,
- Strong communication and collaboration skills,
- Customer and result-oriented mindset,
- Proactive, adaptable and open to change,
- Ability to work effectively in a dynamic and fast-paced operational environment,
- Strong leadership skills with the ability to motivate, guide and develop team members,
- Ability to lead continuous improvement and change initiatives.
What We Offer
- A global work environment with exposure to international projects and teams
- Opportunities for professional growth, learning, and career development
- A collaborative and supportive team culture
- Being part of Bertelsmann SE & Co. KGaA — one of the world’s leading media and service companies
Join us! Let's turn the logistics world together!