LLP - Transport Planner

DHL Supply Chain; Fatih; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a Transport Planner for our team in Maltepe, İstanbul. You will manage tracking systems, coordinate with carriers, and support daily operations across import/export and logistics activities.

We value strong English communication, customer focus, and the ability to work under pressure to meet deadlines. Join a global logistics leader providing end-to-end services in warehousing, distribution, and transportation.

Qualifications

• Import, Export, Logistics and Supply Chain operations knowledge
• Minimum 2 years experience in Seaway Freight operations
• Minimum upper intermediate in English both verbal and writing is a must
• Microsoft Office Programs knowledge (Excel must, Power BI and OTM knowledge is a plus)
• High customer focus and teamwork spirit
• Clear understanding of KPI and basic knowledge of KPI preparation
• Able to work under pressure and meet deadlines
• Problem solving and crisis management in critical daily issues
• Having strong customer relationship management skill

Responsibilities

• New destination and/or material creation on tracking system
• Tracking new orders from the suppliers and uploading orders to tracking system
• Communicating with selected Carriers for container availability and making bookings
• Spot shipment arrangement in case needed
• Updating tracking system with ETS, ETA details based on Carrier booking
• Checking shipping instructions from suppliers and other documents (Invoice, PL, etc.)
• Tracking all in transit shipments and in case of ETA changes, asking for root cause from carriers and updating new ETA on tracking system
• Tracking actual arrivals with carriers and updating on tracking system
• Sharing daily status reports
• Daily problem escalation and informing customer about delays
• Non-value added cost and demurrage control on daily basis and root cause analysing

Skills

Import/Export/Logistics knowledge

Seaway Freight experience

English (upper intermediate)

Customer focus & teamwork

KPI knowledge

Pressure & deadlines

Problem solving & crisis management

CRM skills

Tools

Excel

Power BI

OTM knowledge

Job description

We’re looking for a Transport Planner to join our team located in Maltepe, İstanbul!

Let’s be a part of our #TogetherUnstoppable team!

DHL is a brand with a vision to become "The logistics company for the world". Our promise is to simplify services and offer sustainable solutions while showing unwavering respect and achieving exceptional results.

DHL Supply Chain provides end-to-end supply chain management and consultancy services including warehousing, distribution, transportation, and value-added services across consumer, retail, life science & healthcare, technology, engineering & manufacturing, and automotive sectors. Active in over 60 countries and with more than 120,000 employees worldwide, DHL Supply Chain manages approximately 23 million m² of warehousing space.

DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serves leading companies in consumer, retail, healthcare, automotive, engineering & manufacturing and technology sectors with more than 2000 employees in 370 thousand m² warehousing space.

Qualifications:

• Import, Export, Logistics and Supply Chain operations knowledge
• Minimum 2 years experience in Seaway Freight operations
• Minimum upper intermediate in English both verbal and writing is a must
• Microsoft Office Programs knowledge (Excel must, Power BI and OTM knowledge is a plus)
• High customer focus and teamwork spirit
• Clear understanding of KPI and basic knowledge of KPI preparation
• Able to work under pressure and meet deadlines
• Problem solving and crisis management in critical daily issues
• Having strong customer relationship management skill

Job Description:

• New destination and/or material creation on tracking system
• Tracking new orders from the suppliers and uploading orders to tracking system
• Communicating with selected Carriers for container availability and making bookings
• Spot shipment arrangement in case needed
• Updating tracking system with ETS, ETA details based on Carrier booking
• Checking shipping instructions from suppliers and other documents (Invoice, PL, etc.)
• Tracking all in transit shipments and in case of ETA changes, asking for root cause from carriers and updating new ETA on tracking system
• Tracking actual arrivals with carriers and updating on tracking system
• Sharing daily status reports
• Daily problem escalation and informing customer about delays
• Non-value added cost and demurrage control on daily basis and root cause analysing